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Re: V+ HD Box Rebooted

You would think that, if the box was being used, then it would postpone the update.  Microsoft doesn't automatically reboot your PC without asking.  #PoorDesign

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Samsung V+ HD box stopped working

We've had this box for a number of years without any problems, until recently. It's used as the second box upstairs with a TiVo downstairs.It will no longer power up and takes around 20 minutes to do...

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Extra channels

I just got my services installed today but I only have 6 channels on my multiroom box which is vbox

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Re: Random volume levels

Hi, I'm new to Virgin Media and this forum so apologies if this isn't the correct place to report my issue, but I have exactly the same problem with my brand new Virgin box. The volume levels are all...

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Re: Netflix on a normal box

Netflix is only available via the tivo 

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Re: Netflix on a normal box

Netflix is TiVO only. All the other boxes have no connection to the internet, so cannot use net based services.

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Faulty STB - Engineer visit Ref 11069397

I have had 2 engineer visits in the last week. The first visit saw the faulty STB replaced with another faulty box. The second visit to replace the first faulty box resulted in the engineer showing up...

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Re: Sky movies shortlist

Hi Dereklad,Thanks for coming by To answer your question about creating a shortlist via TiVo®, there is no shortlist facility but the nearest equivalent will be the wish List feature.  You can create a...

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Bedroom set top box

Hi I'm wanting a set top box for the bedroom and need to know the size first.  Customer services say that it's the same size as a TiVo box? Sounds a bit OTT, does anyone know the dimensions for a bog...

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Blank screen on ch4 HD

For two weeks now I have had no signal on CH4 HD,just a blank screen.No error codes,no glitching,no pixelation,just a black screen.All other HD channels are working fine on my V+HD box.I have rebooted...

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Re: 7401 error

Sorted it now reset the box for the second time and it's disappeared.Many thanks

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Re: 7402 won't go away 😡

Hi Angiepooos, We're aware that some customers may be experiencing an error with On Demand and Network Availability. We currently have a message on the top of this page where we will provide any...

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Re: Can't get rid of error 7402

Hi angiepoos. We're aware that some customers may be experiencing an error with On Demand and Network Availability. We currently have a message on the top of this page where we will provide any further...

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More TV Issues - Losing all Faith

Yet again i am having problems with Virgin, this is really annoying, I cant reduce my package unless i call, i cant discuss cancellation unless i call, i have throat issues and currently am on total...

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Re: Unable to log into TV Anywhere

Bizmuth wrote:I too am now experiencing this problem. All of a sudden, i cant log in to TV anywhere from either of my devices (tablet and iphone) it appears to be a login problem as nothing has been...

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Re: Network availability (C133) error

Hi Hudzv11,A warm welcome to our community I'm sorry to hear that you're getting this Network Availability error right now.  It will be relating to this which has been escalated:TiVo® Network...

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Re: Pixellation/Stuttering

Rang Wed, but fortunately the fault had already been reported and an engineer was on site fixing it.  All back working properly later that evening :-)

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TV in bedroom

Hi, I have recently joined Virigin from Sky. I have a TiVo box in my lounge and a virgin box in my sons room. Previous I was able to watch TV via magic eye when with sky now I have swapped I no longer...

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Re: Network availability (C133) error

The link doesnt open 😔

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Re: Network availability (C133) error

Hi Hudzv11Could you try the link again for me?It should be fixed now.Many thanks

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