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Heeeellllllpppp

I've had a new box put in today service was fantastic, they've replace the old V+ box with a TiVo however I've just come to use it and I've set up to record fine however I can't access my shows I press...

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Re: Returning V+ box after Tivo upgrade

Hi CH1,A warm welcome to our community I will be happy to help out here and arrange for the return packaging for you.  I will need to get some further details from you if that's ok?  I will request...

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Re: Heeeellllllpppp

It sounds like you may still have a V+ remote, you should have got a new one with a yellow pause button.

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Re: Heeeellllllpppp

Nope was given the TiVo remote the install guy took everything else with him, I've already got a TiVo box in another room so I know how it works it just won't

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Re: Returning V+ box after Tivo upgrade

... thanks Collette, I'll message you now.Many thanks.Chris

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TV Box Upgrade

Hi - Just wondering if Virgin have any plans to upgrade TV boxes like they have with Broadband?I have had the same silver box since day one!!! 

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Re: TV Box Upgrade

Upgrades come at an extra charge for V HD or Tivo boxes  although there are plans to further upgrade later in the year.http://www.digitaltveurope.net/537512/virgin-media-to-launch-new-set-top-box/

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Re: TV Box Upgrade

Thanks for the quick response. Guess it may be worth waiting!

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Re: 'NEW' Programme Identifier

That is a very good point.I only have a V+ and Vhd box and so didn't realise the Tivo didn't list programmes this way. Why would all these channel providers change this at the same time and differently...

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Re: Heeeellllllpppp

Does anyone have a number I can call that won't cost me an arm and a leg from my mobile?

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New installation false promises

We were due to have our services installed on the 13th may...got a phone call on the 12th to say that there was a co striction issue so this would not be done and we would have an update early the week...

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Vevo playlists

HelloooI'm having trouble loading playlists on the vevo app, when I select one of my playlists it says 'one moment' but then goes no further.  I have rung CS and the lady checked an outage list for my...

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Re: BT Sport HD pixelated

Hi Bakerkevjb,  Thanks for your post and apologies to hear you are having an issue with pixelation when it comes to watching BT Sports in HD.  Just out of interest, do you get the same issue when...

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Constant picture and sound loss after 2 previous visits

For he past 6 months the picture and sound drop out and the screen goes blank, we have had two visits and 2 new boxes but still the fault persists, we purchased a new tv as we thought that was the...

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Re: TV regularly losing signal and going 'blocky'

Hi sarahg83, Thanks for coming back to us here  When Collette mentioned she was unable to locate your account this was because none of your Forum credentials match your Virgin Media account. This is a...

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Re: Constant picture and sound loss after 2 previous visits

Has the HDMI cable been replaced?

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Re: New installation false promises

If you do decide to go to sky you might be better off not say anything to virgin untill they have fixed the construction issue so you can try again a year later

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Re: Constant picture and sound loss after 2 previous visits

Yes, 2 new boxes, new tv and new HDMI

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On demand & catch up

Is there a way to save a programme on demand or on catch up to watch at a later date?

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Netflix on a normal box

Hi my daughter has a box in her room but she cant seem to watch netflix on it can someone help please

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