Re: Tivo box remote control
Thanks for your quick reply. I did phone them, that's when I was told it would cost me £9.99. Apparently, not being able to see the buttons is not considered a 'fault'. Which is quite ridiculous.
View ArticleRe: On demand keeps crashing
Hi ASG68 Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your TV service. I've been able to locate your account and run some tests on the box from our end,...
View ArticleReplacement tivo box
Hi, my Tivo box started working only intermittently recently and when I phoned I was told the hard drive had 'gone' and the box needed replacing. I've read quite a few posts on here and all the...
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Re: slighty jerky picture
Hi orions I'm really sorry to learn about the problems you're experiencing with your TV service lately, I've been able to locate your account and run some tests on the set top box from our end for you....
View ArticleRe: Tv sound and remote problem
Hi Josh, Thanks for sending out a replacement remote. The sound is fine with other devices connected to the tv. The connections are tight on the Tivo.
View ArticleRe: Please help?!
Hi Datsologuy Welcome to the Community, I'm sorry to learn about the problems with your TV service lately. I've been able to locate your account and run some tests on the box from our end for you,...
View ArticleRe: On Demand ..says i am not subscribed to channels that i am subscribed to
Got the catch up tv back on this morning , don't know if it was on yesterdayHowever when i go to on demand i still have the same issueIf i go into on demand some items say upgrade to watchWhy do i need...
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Error 3204 & flashing blue heart on VBox
Hi, I've tried rebooting box, made sure all connection are tight and done an online system test but can't seem to get an answer to how to fix this. There is a flashing blue light on the VBox. I can...
View ArticleDigital TV picture breaking up
for the past several days i have been getting TV picture freezing or breaking upIt's the same thing as i have had for years with on demand TV but it's now started to affect normal TVI have run a test,...
View ArticleRe: On Demand ..says i am not subscribed to channels that i am subscribed to
Hey lucysnanna Thanks for taking the time to get back to me, have you rebooted your box since first seeing these errors on ITV? What programs are you getting the errors on too? Sorry for all the...
View ArticleSky sports trouble watching on device
Can't watch sky sports saying I need to upgrade for subscription even though I have these channels in my package. I have also recently tried to add a new device and it is not syncing with the sky...
View ArticleRe: Digital TV picture breaking up
Come online to report the same issue as this - TV has been breaking up since Thursday. Mainly on BBC channels and on Sky Sports too. No fault being reported but there's obviously a problem...
View ArticleSky sports activation
Sky Sports at £22 per month for 9 months offer not activated after 10 days. Offer stated 48 hours, or up to 5 working days if busy.Does anyone know what the problem is?
View ArticleRe: Sky Sports scoreboard flicker
It's been for every championship game on Sky Sports 1 HD.Intriguingly it did not have the problem for the lunch time Premier League game today but does have the issue again now for the evening...
View ArticleV box missing most channels with message of not availiable and reboot AP53 on...
New customer. I have lost most of my channels on the V box. With message that isn't available right now. ref 3202. Also on both boxes I should have Sky Sports in HD but have not. When the V box reboots...
View ArticleRe: V box missing most channels with message of not availiable and reboot...
Sounds like an account problem to me. You will only get offshore call centres until Monday now, so you might want to try calling then.
View ArticleOn Demand HD boxes x2
Can you advice why both of my HD boxes say on demand currently unavailable please? My TiVo box is fine. Had this issue for a while now
View ArticleRe: On Demand HD boxes x2
Sounds like an upstream signal issue, which would prevent the boxes from contacting Virgins servers. If you cannot see any area faults via the Service Status link above, then you can either ring...
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