My v+ box keeps resetting and gets stuck on ld40
My v+ box is constantly having to be reset. It may work for up to 5mins and then switch off again, any ideas?
View ArticleDowngrading bundle
Can I downgrade my bundle if I havnt finished my contract for the current on. Just lost my job and struggling to pay for the one iv got
View ArticleRe: TV Anywhere last night
Hi Josh_RW,Sorry for the delay in answering. I am connected via the Virgin App that I downloaded on to my computer. Being 80 years old now I struggle to keep up with what is what. I was connected via...
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Re: Downgrading bundle
Sorry to hear about the job loss (happened to me last year - but finally starting new job soon)Your account cannot be discussed via the forum to to DPA, best to pick up the phone & call retentions...
View ArticleRe: BT Sport 3 - Why can't Virgin get rid of all the text?
If it is part of the transmitted picture, then there is nothing VM can do. However this is more likely attached to Red Button data services. These tags can be removed from the screen by pressing the...
View ArticleRe: My TiVo keeps getting code 319 every time I try on using demand
Hi Leetwizz78 Welcome to the Community, I'm really sorry to learn about the problems with your TV service at the moment. I've been able to locate your account to run some tests on the box from our end...
View ArticleVirgin movies batman vs superman
I have rented batman vs superman on virgin movies but when I play the film the screen is split in two, each side showing the film. Any idea how to fix this problem?
View ArticleOn demand keeps crashing
We keep having problems when trying to want a program on catch up (on demand service) the programs runs for anything from a minute to 10 minutes before crashing. We then have to unplug the set top box,...
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Re: Tv sound and remote problem
Hi wilksbrighton, Thanks for posting! Sorry you're having so many issues with your services. I've ordered you a replacement remote control. That should be with you within 3 - 5 working days. Can you...
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Re: Clubland TV
Hi ANFScott, Welcome to the Community! The Clubland TV channel is in your package on channel 345. Enjoy! All the best Josh
View ArticleRe: uhd tv connection to TiVo
Hi Richholf, Thanks for your post and welcome to the Community! As mentioned by nodrogd, I would only really consider changing things up with your HDMI when it comes to getting the new V6. It's...
View ArticleRe: slighty jerky picture
Hi there, my picture is occasionally jerky, some evenings very annoying, it has been happening for a while now but not all the time.
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Re: open Virginmedia cable box
Hi johnasimmons, Thanks for the post! I've reported that to the Cabinet Maintenance Team. They'll be out to sort it within 48 hours. All the best Josh
View ArticlePlease help?!
HeyI've just came home from work to see that my TiVo channels are all distorted and jumpy. No cables are loose I've tried turning it off at the socket but nothing has worked? Please help.Jake
View ArticleDowngrade package
My contract runs out in January but I wanted to downgrade or cancel my tv services but told have to pay and enter into a new contract for another 12-18mths?? Is this correct as can upgrade no problem...
View ArticleRe: Downgrade package
Yep. You agreed to pay a certain amount of money for a fixed period, & now you have changed your mind, so are effectively in breach of that agreement. Dropping a service that is integral to your...
View ArticleTivo box remote control
Most of the lettering has disappeared from my remote, making it very difficult to use the buttons. I understood from a post on here before that remotes were replaced free of charge for this problem,...
View ArticlePixelated tv
Why have my BBC channels been pixelating regularly for the last few months, very annoying
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Re: Tivo box remote control
You don't, whoever told you that was wrong, phone 150 select tv faults wait till it ran it;s tests and a human will answer, tell them your remote is faulty and they'll dispatch a new one
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