Swapping boxes between rooms
I have a TIVO box in one room and a V+HD box in another. Can I swap these boxes round without an engineer or any input from Virgin? Thanks
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Re: Picture quality on Virgin HD box ...
Hi heavensent,Thanks for coming by I just wanted to pop by and see how things are after your engineer visit? I'm sorry that you experienced picture disruption on the service, I hope all is ok now for...
View ArticleRe: NEED HELP! asap
I'm really sorry to hear about your situation, and hope that your dad is better and everything is sorted soon.Could you ask your neighbours (assuming you're in range of their Wi-Fi) if you can log into...
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Re: deleting the deleted
Hi Madpanda,Thanks again for your reply I would like to arrange for an engineer to call round and check everything out for you if that's ok?I will send you a private message with further details, look...
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Re: No Internet conection?
Thanks for the update Yvonne,I'm pleased to hear all is working fine for you now. Should you need us again in the future, don't hesitate to give us a shout.All the best.Collette
View ArticleRe: Picture quality on Virgin HD box ...
Hi,the senior engineer came today. He couldn't find the fault [it's intermittent] but I'd taken photos of the tv when the picture break up was occurring and also a photo of the tech specs on the TV at...
View ArticleRe: unavailable channels
Hi Craig.There are loads of channels that I'm seeing an unavailable message.channel 5, bbc4, sky living, Itv 2, Itv 3, Itv 4, sky 2, sky arts, pick, w, gold, Dave, alibi, comedy central, and the...
View ArticleRe: slow load
The TiVo is designed to be left on permanently, if it's switched off it can't record for a start!Leaving it turned off can also cause problems with it doing the updates it needs to.
View ArticleRe: Pay Per View Events
Hi Ben. Thanks for you reply. I was very worried about this. I will let you know how it goes. Droplick.
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Re: hd channels
Hi Alan51,I just wanted to pop by and see how things are today for you. Did you get Ben's private message ok?If you still require any further assistance, just give us a shout here and we'll be happy...
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Re: you tube app definately takes ages
Hi jonni,Thanks for coming by I have taken a look at this for you just now and I can't see any underlying issues that would cause any performance issues remotely. Signal and power level wise all looks...
View ArticleRe: you tube app definately takes ages
thanks collette its only when it loads it takes time to load i dont use it much but thanks for popping buy thanks again
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Re: Itv hdi channel keeps freezing.
Hi Cast287,A warm welcome to our community I'm sorry to hear that you're experiencing picture disruption when watching Coronation Street. I'll be happy to help check this out for you.I have taken a...
View ArticleRe: hd channels
hi alan i just had a quick peek and i couldnt get it just now geographic channel a message came up saying channel not available it was off air then it came back its a fault jonni
View ArticleRe: Catch up not working
Hi Alcs54, Welcome to the Community Forum and thank you for posting. I'm sorry that your On Demand and Catch Up aren't working--is this on a TiVo or V+ box? Apologies as well for the delay in getting...
View Articlehd channels error message going around
i just checked from alan message i checked on hd channels geographic message read unavailable or not subscribed to this channel it came back jonni any one else had this jonni just ignore the message...
View ArticleRe: £100 reward
Hi Charleyjayne93, Welcome to the Community Forum, it's great to see new folks here! I'm sorry that you haven't received your Voucher email yet. As Aimee_Saskia has advised, sometimes the voucher...
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