Hi Charleyjayne93,
Welcome to the Community Forum, it's great to see new folks here! I'm sorry that you haven't received your Voucher email yet.
As Aimee_Saskia has advised, sometimes the voucher emails are sent to spam or junk folders. If you have checked these folders already and still haven't received the email from us, please let me know so that I can look into this further for you.
Kind regards,