Re: Big Bang Theory Freeze
Hello Ben,Checked today, both episodes from 6-7pm and yes, no freezing for a couple of seconds.Bit like taking the car to get it fixed and the problem appears to go away before arrival.Thanks for your...
View ArticleMovies I didn't purchse
There are 4 "adult" movies appearing on my bill for the same day. We 100% did not order these. How do I prove this and get them removed from my bill?
View ArticleRe: Movies I didn't purchse
You can call up to dispute. They will tell you exactly which box what time and for how long etc so you can check if it wasn't a time when someone else was in the house etc
View ArticleRe: £100 reward
Hi Charleyjane93,The voucher email should have been delivered to the email address you supplied VM when signing up 28 days after installation. Sometimes, due to miss-filtering by the email provider the...
View ArticleRe: Movies I didn't purchse
Thanks. I was the only one in the house so no doubt at all that it's a mistake or the box has been hacked (if that's possible??). I will call tomorrow.
View Articletv service
we still dont have any catch up tv after 2 months and now the tv picture keeps freezing does anyone have any idea why this may be happening ????
View ArticleItv hdi channel keeps freezing.
watching Cornation Street keeps freezing every 3 min or so and gave to change channels go back then comes back. Have checked all connections.
View ArticleRe: tv service
Have you reported the fault?The issue may only be affecting your property, usually as a result of the signal levels being out of balance on your cable drop from the cabinet. Virgin will not be aware...
View ArticleRe: TV
The channels that appear on any TV platform (apart from the basic PSB channels which are "must provide") are the result of a commercial transaction between the channel owner & the TV platform...
View ArticleRe: Channels That Should Be On Virgin Media!!!!!!
Irish TV is available on Sky & Freesathttp://www.irishtv.ie/There was also plans for RTE to launch a channel in the UK 2 years ago, but it was...
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Re: V+ HD Box Rebooted
Hi Sland,Thanks for your reply.In regards to the box rebooting in the early hours, it will be as nodrogd advise will be due to maintenance so that we can keep all our services up to date and working as...
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Re: TV outlet has a Tv and a FM outlet.
Collette_T wrote:Hi Walter,Thanks for coming by I have checked this out for you and if there is an open point we can arrange for a cap to be sent to cover this. I would like to request some details...
View ArticleTivo rebooting and failing to restart.
For last three days Tivo has been restarting randomly and then stays at "starting up".Remote and standby button have no effect.It restarts with the power button on the back of the box.Today:Tivo woke...
View ArticleSmart TV, less smart DVD, V+ box......
Hi,I have a Samsung smart TV, connected wirelessly to my Virgin superhub to access its smart functions, and via HDMI to my V+ box. I have now acquired a less-smart Sony Blu-Ray DVD player, connected...
View ArticleRe: Smart TV, less smart DVD, V+ box......
V+ No.Long Ethernet cable Yes.Powerline adapters Yes.Universal wifi adapter, e.g. Netgear WNCE2001 Yes
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Re: Pay Per View Events
Hi Droplick,A warm welcome to our community The event can't be cancelled once ordered. I have some further information that may help further support you in the future. I will send the details in a...
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Re: TV outlet has a Tv and a FM outlet.
Thanks for the update Walter,I'm pleased to hear they have arrived safe and sound for you.Should you need us for anything in the future, you know where to find us.All the best.Collette
View ArticleRe: Smart TV, less smart DVD, V+ box......
Thanks for that - suspected the V+ answer was too simple (sigh). Must get a long ethernet cable.Not familiar with either of the other two solutions (techy education at a relatively early stage); but...
View ArticleRe: No TV Service
Hi Tantalus86 Welcome to the Community, I am very sorry to learn about the problems you're experiencing with your TV service at the moment. I've been able to locate your account and I've run tests on...
View ArticleRe: unavailable channels
HI Matthew I'm sorry to learn about the problems you've experienced with your service recently and I'd like to help in any way I can. What specific channels are you seeing as unavailable and what...
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