Re: am i going mad
its ok not going mad friend just sent me this. I have one too mate. It uses the mains to boost the signal as it comes in the house.
View ArticleRe: on demand with tv L
My mistake (for anyone who's interested), i was still trying to access SD content via the tv XL on demand instead of via the L option....doh !
View ArticleRe: am i going mad
digger81 wrote:a year ago i had a bad signal to tv. virgin came along and put a new piece of coax from our outside box and he put a booster which looks like a plug with red light on top two small wires...
View ArticleRe: v+ remote
minal wrote:My v+ remote has stopped working. Can you send out a free replacement please?ReplyYou either have to call in or use the webchat to request a replacement - which is free, replacements...
View ArticleRe: On Demand - Da Vinci's Demons
It plays fine but the episode named series 1, ep7 is the wrong episode. The episode labelled as s1ep7 is actually series 2, ep7. So as such series 1, ep7 is missing.Thanks.
View ArticleVIRGIN MOVIES ON DEMAND - no HD option?
I'm so disappointed. I went to order a film and there was no HD option. Now we all know that the options exists but you've just not made it available? In this day and age - surely most film orders...
View Article12 Month Contract v's18 Month Contract
When does a 12 month contract become an 18 month contract, when Virgin says it does that's when. When I moved home last year I agreed a 12 month Sky Switcher Deal which was offered to me and I have...
View ArticleOn demand out of action for the last 3 weeks
Is anyone else having this problem in the NG12 area. I try to access on demand and I get the message 'Just a moment' and it stays like that. The box has to be rebooted before I can do anything else....
View ArticleInternet Disconnected
Hi i was wondering if any one could help. My friends Virgin internet has been disconnected and they have no access to a network. They were told it would take 72 hours when they phoned up and its been 4...
View ArticleV plus box not connecting to internet
Hi I have been having trouble with my V plus box for the past week the green online light is flashing constantly and it will not go on to the on demand or the help service is there any way I can fix...
View ArticleRe: Box Swap
Hi ArferDaley, Sorry to hear that you are unhappy with the package you are on and the available service on that package. If you would like for us review what upgrades are available for you, please...
View ArticleRe: Box Swap
ArferDaley If you read the reply it clearly stated the equipment upgrade is for Sky sports/movies HD on one model of box. You don't get those channels on Freesat/Freeview.
View ArticleRe: BT Sport Extra
Hi grice89 and japitts, Apologies that you were experiencing problems viewing the BT Sport channels and for the delay in getting back to you. Are you still having the same issue?
View ArticleRe: V plus box not connecting to internet
The fault is being caused because there is an upstream signal issue at your property that is preventing your box from communicating with the network. Customer services can do tests to confirm this, but...
View ArticleRe: On Demand menus won't work
It's a classic case of failure to inform — I've spent over seven hours on this and a simple status alert would have saved me all that time.In any business, problems occur, mistakes are made, equipment...
View ArticleRe: Error AP:52❤️
Hi Marianne08, Thanks for letting coming back and us know things are resolved now. If you have any further issues you know where to find me. In the meantime, don't be a stranger around the...
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Re: Sound and Vision Cracking up
Hi Mervynthomas, Thanks for the update and I'm pleased to hear that for the most part the issue seems ot be resolved. Has this happened again since the 17th? I have taken a look at the box remotely...
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Re: No guide
Hi The_h3xx, A warm welcome to our community I wanted to pop by and see how things are today? If you're still having trouble with the guide, let me know and I can help further. Keep me posted. Collette
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