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Re: Help
that would be VMs " helpful" anti-piracy measure. They say that it appears briefly ( i.e. on BT sport it's "only" there for about 40 minutes of each 45 minute half)Some muppet has apparently decided...
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The number doesn't change at all. I did phone up and spoke to a very helpful lady who couldn't explain it but did her thing and managed to fix it thank you.
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Re: Exposed cable on pavement
Hi LoosecanonsThanks for dropping by to let us know about the broken junction box. I am sorrt this has not yet been sorted out I appreciate you getting back in touch. We'd like to look at that as soon...
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Re: free tv not recieved
Hi jodielisa88 Thanks for choosing to join us on the forums to look into the free gift situation, and welcome to the community My apologies the reward has not been sent to you as anticipated. We would...
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Re: Sky 1?
Hi Ethan07 Thanks for getting in touch about the Sky 1 channel and welcome to the community I can see that, since your post, the More TV package has activated on your account and you should now have...
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Re: Help
Hey XxHxx, Cheers for the reply and calling in, I'm chuffed that they were able to help you and explain If you ever have any questions please let one of the team know here and one of us will be...
View ArticleNetflix for everyone?
Will we all be getting a free 6months of Netflix or is our over priced bill just helping to support new users?Disgraceful that you can keep adding and adding extra fees but then give away a premium...
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Re: Adding HD channels to my package
Hi Ben, thanks for the message.Still no joy with the website, it's saying I have to call, which I will obviously have to do...just a bit of a faff when the option appears to be there on the web page....
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Re: Adding HD channels to my package
Hey Rob, Oh crumbs, that's not what I had when I tried earlier. I hope that the team when calling in will be able to help you and be sure to pop a message back to me All the best and stay in...
View ArticleRe: Adding HD channels to my package
Do you have a loyalty discount, a special deal, a promotion, etc? If so then you have to phone in as any change you make can affect your current deal.
View ArticleRe: Netflix for everyone?
No, if your bill is overpriced, do something about it. Re-negotiate your price with Virgin Media or go and get a new customer deal with another supplier, they all play the same game.
View ArticleWould Virgin representative be phoning me 'cold call style' to offer massive...
Would they be phoning customers ? asking for password details and questions on my package? i refused to pass any info over..... not sure if it was a legit call or not
View ArticleDeceived into a new 12 month contract
Not sure if i'm posting this in the correct place and will apologize in advance if this turns in to war and peace - My wife recently got in contact with Virgin to make a payment on our media account....
View ArticleRe: When is Game of Thrones season 6 on Virgin?
ITV Encore's exclusivity deal with Sky (who helped with its launch costs) ends this year, so a deal to show the channel is possible. Sky Atlantic on the other hand is owned by Sky, who can sell to whom...
View ArticleRe: Ultra HD/ 4K
Hi AllI design set top boxes including those with 4k (UHD)The actual resolution for broadcast content will be 3840x2160p60/50 depending where you live. Given that the majority of content that will be...
View ArticleExtra Tivo Box
Want to know if I can buy or rent an extra TiVo box anybody know the question
View ArticleRe: free tv not recieved
Hi Jodielisa88, I hope that you're well, I'm just popping in to see how everything is going? Karen had sent you a PM and we were wondering if you still needed some assistance? Many thanks for your...
View ArticleRe: error messages
Hi Roisin_M, Many thanks for taking the time to visit us here and posting your comment. I'm very sorry to hear about the error messages in the home, I'd love to help and have been able to test the...
View ArticleRe: tvio bleeping
Hi Christinamcf02, Welcome into the Community and thank you for taking the time to post. These strange noises could be a couple of things at a glance, so i'll need to ask a little bit about how...
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Re: Reward not received
Hi dcjpcol13 Thanks for popping by with your post about the reward vouchers, and welcome to the community We can take a look into this for you if the vouchers have not yet been received though email...
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