Hi Loosecanons
Thanks for dropping by to let us know about the broken junction box. I am sorrt this has not yet been sorted out 
I appreciate you getting back in touch. We'd like to look at that as soon as we can to get this sorted out.
I'm going to send a private message to you that you can find in the purple envelope next to your forum name. It would be fab if you could get back in touch with me on this 
Let us know if you need anything else too.
Take care.