Re: Removal of a service
Thanks for the response everyone. A final question here, how do you define an integral part of the package?I have the biggest package available from Virgin, from a broadband, phone and TV perspective.
View ArticleRe: Removal of a service
adamg4988 wrote:Thanks for the response everyone. A final question here, how do you define an integral part of the package?I have the biggest package available from Virgin, from a broadband, phone and...
View ArticleRe: Pixelation
I'm having the same problem. It only started recently. Channel 5 is virtually unwatchable, as are most of the ITV channels, among a few others. Tried turning the hub off and on again and reconnecting...
View ArticleRe: Upgrade message
i don t know what you are all moaning about the tivo box can do much and get it for free and easy to self install. plus you won't have to pay £14.99 activation fee bonus i think so i would not...
View ArticleHD Channels no signal WF14
Terrible service for weeks now.Paying for full XL package but pixelated or missing HD Channels with error W02 message. My wife took the day off work for engineer visit only to be told it was an area...
View ArticleRe: Quins V Saint
BT Sport 3 HD certainly showed the Saints v Quins game, I recorded it while watching Wasps v Saracens on BTSport2HD, and flicked through it afterwards.I can't for one minute imagine the SD channels...
View ArticleRecordings are buffering/pixelating
Hi AllAll the programmes we have recorded this week have buffered/pixelated and some are unwatchable. Anybody else experienced this?
View ArticleSky Movies Free Trial
Having signed up to the free trial and being told I could enjoy the channels till the 8th May, I have attempted to watch them today and found out they were de-activated last night - 2 days before they...
View ArticleNeed to change my vbox?
A few months ago I got a letter saying I needed to upgrade my virgin box or lose my service around May. It gave me a www address to go to and enter my details but it returned a message that there was...
View ArticleOn demand missing episodes
Here I am Again complaining about the On Demand Service. This time its about missing episodes for 24 legacy. Episodes 10 and 11 appear to be missing from the list of available to watch. When will the...
View ArticleRe: Quins V Saint
BT Sport 3 HD certainly showed the Saints v Quins game from my experience.Normally on BT Sports at Saturday teatime there is a Bundesliga match with the programme starting at 17:15 and the match at...
View ArticleRe: V202 Error!!
Hello Craig I am experiencing the same problems and have been for most of the last 4 weeks with error code v202.Please advise why this keeps happening and when my whole service will be available.
View ArticleLd20 error
Had this error about 2 years ago and had someone come round and fix a new box and they did but 3 days later it messed up again and haven't bothered with it since.. are there any ways to fix this or do...
View ArticleOn Demand catch up
Why does on demand and catch up keep going off air every other weekend ?
View ArticleError 319 on demand
Error 319 on demand not working for 3 straight days, have reset and restarted TiVo box 😡
View ArticleElderly parents TV / phone / Broadband charges
Can anyone help please? I am looking into my parents Virgin Media bill which is almost £90 a month. They are both in their 80's and it seems a bit much for them to pay. I do have their latest bill but...
View ArticleRe: Pixelation
The first course of action is to contact customer services, who will test your signal levels & remotely interrogate the box for internal issues.If there is not a signal issue, but a box fault, the...
View ArticleRe: Elderly parents TV / phone / Broadband charges
There is no individual pricing available, so you can only estimate. There are headline prices for all these items but due to multiple discounts for different factors on the account nobody actually pays...
View ArticleRe: when to expect my Samsung TV
Hi Kath - still no TV. I received email on 28/4 from virginmediarewards@exertis.co.uk to say it was about to be dispatched and could take up to 72 hours to arrive. Not sure if last Bank Holiday got in...
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