V+ HD Box Return
Hi GuysI've just taken delivery of a TiVo box, after downgrading my package, but now have a redundant Samsung V+ HD Box. What's the process for returning?CheersChris
View ArticleRe: V+ HD Box Return
If they haven't sent you a returns label it may well be that they don't want it back. This is certainly the case for SA V+ boxes. To be sure give them a ring. If they don't want it back take it to...
View ArticlePop up boxes re closing down and operation standby
Hi,Two boxes keep mopping up on screen which is infuriating, nothing I do or no button I press eliminates it. The first is 'standby cause no operation' and the second asks if I want to close down but...
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Re: Unhappy! - Catch up is temporarily unavaliable
Hi rich_tweddle, Welcome to the Community! Sorry to hear you're having trouble with you TiVo® and our call centre. It's very unusual that you got disconnected from the call, especially twice in a row!...
View ArticleRe: Pre-Cabling for VM
You shouldnt.Ducting and pull-wires, Vm use their own spec of coax and will want to run any internals themselves.
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Re: Freezing V HD Box
Hi alex495, Welcome to the Community! Sorry to hear you're having trouble with your TV service. I've sent you a private message (purple envelope at the top right of your screen) so we can discuss some...
View ArticleRe: On demand catch up services annoyed
Aha that explains it. Magic city is available for TV XL on TiVo only. Looks like I will have to drag one of the TiVo wotsits into the lounge and see if it worx, its OK though I have a Faraday cage set...
View ArticleTV still out......S61
TV not worked since for 4 days now checked "service status" what a joke just keeps putting deadline for repaired back 6 hrs everytime will I be having a refund when my bill comes ......doubt it!
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Re: Marvel Agents of Shield
Hi Paulscardshop, Welcome to the Community! I've had a look at the On Demand list and Agents of SHIELD seasons 1, 2 and 3 should all still be available. Can you check your box again and let me know if...
View ArticleRe: Pre-Cabling for VM
Many thanks. Shame really as I don't think I'll be selling or renting flats with pull wires hanging out!
View ArticleRe: To be announced on tv menu
2 technicians turned up today.. Very polite and professional lads run a check and found the fault very quickly and got it sorted with no haste at all. They are a credit to your companyThanksNick
View ArticleBbc1 and bbc2 hd channels not working.
Hd channels not working. Also iplayer has problem. Have run tests on support website - no problem detected. Have also turned TiVo box off and on again. Any ideas what to do next?
View ArticleBlank Screen 10 times per day with V+ box
My TV linked to my V+ box goes blank about every 20-30 minutes, usually for between 3 and 8 minutes at a time.Sometimes switching the TV on and off again sorts it out, but other times nothing works -...
View ArticleError 7400
Turned my TV off for a bit while decorating, plugged it all back in and now getting error message 7400, ugh.Any ideas? Can't get through on phone so assuming closed?Thanks!
View ArticleRe: Bbc1 and bbc2 hd channels not working.
Try rebooting the box (unplug) this sometime happens to me. Always sorts it's self out after a reboot.
View ArticlePrice increase - AGAIN!
In the last 12 months I called Virgin to change my package as it was getting too expensive. I got a deal for the full package for £126.99 + calls which I was quite happy with. As of today my package...
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Re: Upstairs V+HD box
Hi sibv1970, Thanks for posting! I'm really sorry to hear about your experience with this issue and I apologise for our delay in getting to you. I've sent you a private message (purple envelope at the...
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Re: To be announced
Hi CharlotteAnnCro, Welcome to the Community! Sorry to hear you're having trouble with your TiVo® and broadband. As this is a new install, I'd like to send a technician to investigate this for you....
View ArticleRe: Wish list stopped working after FIVE series
Hi CyberMan,Sorry that the Wish List has stopped recording Suits for you. I can appreciate how frustrating this is. I've run remote testing to your equipment and can see a problem with the TiVo hard...
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Re: Ld30 error code
Hi Sutty610, Welcome to the Community! Sorry to hear you're having trouble with your V+ box. I've run a test and the box is showing offline at this end. If it's still showing the same code then we'll...
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