In the last 12 months I called Virgin to change my package as it was getting too expensive. I got a deal for the full package for £126.99 + calls which I was quite happy with. As of today my package now costs £136.48 and is going up again in October by £3.49 taking my cost close to £140 which is more than I was paying before I re-negotiated my deal. This is absolutely ridiculous and I can't see what extra we are getting for the increase. We have absolutely everything through Virgin i.e. TV, Phone, broadband, extra boxes etc and it would be such a hassle to change but I am seriously thinking about it now. How can Virgin justify this?
↧