Re: Error code ES004
No movement. It's every evening at 9pm. I've contacted your company.Ethernet cable. No. It's ongoing. Surely you have understanding of the error message instead of asking me the same questions....
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Having trouble reducing size ofimages on iPhone can you give me your email
View ArticleRe: Box Outside House Damaged
Hi Ruby, Sorry that you're having some issues uploading a picture - I have located the postcode via Google but of course we just need to confirm some address information - I've popped you a Private...
View ArticleV6 box random restarts and intermittent WiFi
Hi,my V6 box has been randomly restarting/rebooting itself for a few weeks now, sometimes restarting up to 5 times in a row. Also my WiFi keeps cutting out at random times, sometimes my broadband...
View ArticleRe: Blocky/pixelated picture
Still getting a blocky picture. Maybe I should withhold payment of my next bill until it is fixed?
View ArticleRe: Reducing my bill
Unfortunately you will have to phone in if you want to reduce your bill.To get the best deal you will have to select the "Thinking of Leaving" option and speak to Retentions which are based in the...
View ArticleRe: Netflix
Nope - all ok here.Is it a Tivo or a V6 box? Is it a new one ? Have you had it connected to netflix before and it has just stopped or have you never connected it before? Are you getting any error...
View ArticleRe: Error code ES004
Sorry we're asking because we want to see if it's an "App platform" error on the TV or whether it's the Virgin Media Store itself. Let us run some TV diagnostics and we can do this via online chat....
View ArticleRe: Subtitles on Demand
Hi Steveh31, Thank you for taking the time to get in touch. We will always provide subtitles where we can, but unfortunately this depends on whether the broadcaster have provided us with it....
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Why is RUGBY LEAGUE advertised as union.I have my box set to record all rugby league so therefore i did not get Toronto vs Swinton.I have tried to get it on demand but it is not playing.
View ArticleRe: Fed up
Sorry the issue has been going on longer than expected Iano59. The tool we use to track issues via ref.# isn't currently working at the moment so I'm not able to see if this has been resolved, but if...
View ArticleRe: New Pick'n'Mix pack options
For those interested, "jj20x" posted this news on another board over a week ago and he's just posted about some more changes to come. Take a look...
View ArticleRe: Subtitles on Demand
You cannot blame the broadcasters as I said on demand had subtitles 15 years ago now there is none Virgin has a responsibiity to provide subtitles and not just the broadcasters, it clearly is a virgin...
View ArticleRe: Subtitles on Demand
'You cannot blame the broadcasters....'they can. virgin play no part in providing subtitling. broadcasters are also only required to subtitle a particular percentage of shows depending on which channel...
View ArticleRe: New Pick'n'Mix pack options
i don't see there ever being a true picknmix selection ie mr bloggs wants, nickelodeon, sky news, itv4 and the crime and investigation channel. they then pay £1 a month.i think the change now is only...
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Re: youtube app removal
it looks like Virgin Media have removed this feature when they butchered the original TiVO software my 4yr old and 6yr old have recently worked out how to launch the app and twice in the last week,...
View ArticleRe: youtube app removal
I'm getting that way too. Other big companies have realised the importance of allowing parents to monitor/ restrict/ time bound. I don't understand how unrestricted access to something known to contain...
View ArticleRe: youtube app removal
i donno how i survived in the days i could dial into the internet. Share files on a floppy and turn on the TV at 11pm and get loads of bad stuff.OH WAIT i think its called parenting.
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