Re: TV box wire too short
The official line now is that if you make your own alterations & this results in a fault, then any callout to fix these issues is chargeable.
View ArticleRe: Brown Box Cover Missing
Hi Martin,No, I was on hold for 30 mins earlier so hung up. Any chance this be done without having to call? Cheers,Jonio
View ArticleSubtitles on Demand
What a disgrace that Virgin do not provide subtitles for on demand even 15 years or so ago Telewest used to have subtitles on it's on demand services.It is not right that you provide no subtitles for...
View ArticleRe: Fed up
Hi just to let you know thought tv and services were ok how wrong was I down again yesterday 26th and the 27th till supposedly 14.00 don’t know what is going on sick of turning box off and on,just...
View ArticleRe: TV pixelation issue
I too have had this pixellation as last image on this thread since last night. Reset box, had it switched off and on. Totally unwatchable?WN4
View ArticleRe: TV box wire too short
I've booked an engineer to fix the problem now thank you for the replies
View ArticleTV
Installed 3 days ago Internet and phone fine. States weak or no signal when switch on TV . Have checked allconnections. No probs. Switched box on and off. Still same issue. Cannot scroll either. Seems...
View ArticleRe: Blocky/pixelated picture
Has this been fixed yet? I’m still having problems with picture and now I’ve noticed some recording are blocky too and also jump scenes.
View ArticleRe: TV
Use your TV remote to select the source of the TV signal which could be HDMI 1 (or whatever port you plugged the TV box into).
View ArticleRe: Problems with my account- new customer
Thank you for your reply.Well if that is the case, I'll just cancel my contract. I had it just installed yesterday so I'm still under the 14 days cooling off period. I just can't understand how in 10...
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Re: TV box wire too short
wrote:The official line now is that if you make your own alterations & this results in a fault, then any callout to fix these issues is chargeable.That's completely reasonable but the point is...
View ArticleRe: TV pixelation issue
Mine has fortunately been fine for a few days not starting to suffer bad pixelation on Channel 4 HD again.
View ArticleRe: Promotional Offer
Hi christina98, Thank you for your post. I'm sorry to hear this. When was your last communication with the team? ^Martin
View ArticleRe: Problems with my account- new customer
I can only apologise for any upset this has caused you. When you first placed the order this was at a different address so the rewards would have been accepted, but when the address was corrected this...
View ArticleRe: Brown Box Cover Missing
Hi jonjop24, This is certainly something we can arrange for you.I am going to drop you a PM so we can discuss this further. Thanks,Tom_S
View ArticleRe: Problems with my account- new customer
Appreciate your reply. Its clear now. Thank you.
View ArticleRe: Problems with my account- new customer
No worries, let us know if you have any other concerns.
View ArticleRe: Sky Sports Racing still no HD
If Virgin are happily dumping SD channels at the moment like Sky News and others then there is no excuse for not swapping to Sky Sports Racing HD, the existing agreement should not apply as it is a...
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