There are BBC News and BBC Sports apps available either via the BBC Red Button or via Home > Apps & Games > All Apps.
The BBC have a different version information services for Connected devices, and as both the TiVo and Virgin TV V6 boxes are Connected devices, then that's the version of BBC services they get.
Hi i think it would be a good idea to ring and ask them to do this before the V6 arrives, in case you get an engineer who says it's not on his instructions.Regards Micky
Yes you can. Just unscrew the white coax cable from the back of the boxes (if there are any attenuators attached to the end of the cable they stay where they are) & then move them to the new location & connect up again. Virgin have no idea which box is in which room.
Hi I know what I would do if I had made three attempts, without a positive outcome.Regards Micky
Hi unfortunately if you don't do these things by the "book" as you have found out it invalidates the deal.
Hi Josh. The txhnician who came on Tuesday fixed the problem with the box and - after a week of poor service and no catch up or on demand - fixed the problem. He knew all about the problems with some Tivo6 boxes and not only did he fix the box, he programmed the remote so we could control everything from one controller. He also adjusted the levels to help our broadband service. (Not sure what this means but things have improved). I am so angry that Virgin supplied a box which they knew could be fault. Even worse, we had to wait a full week for an engineer to come out and restore the services we had paid for.
Presumably, following the poor Service which led you to supplying the TiVo 6 box, and our subsequent disruption to services and the time we wasted whilst waiting for two engineers to visit and get our services fixed, you will be offering compensation. And an apology for the poor service - it is the first time I was aware that Virgin no longer use Virgin engineers but have subcontracted out!!
Hi Traceyd1971,
Thanks for your post 
We have been working in the background to get more stock to ensure our customers are getting their free gifts
Have you since received your Free TV or are you still waiting?
Thanks,
If On Demand services keep crashing, even after reboot, does that mean the Tivo box needs replacing?
Faulty box? Failing Hard Disk?
Probably. Ring 150 from your landline or 0345 454 1111 and use the TV faults option. They'll run a check on everything and either post you a new box or send an engineer if there's signal issues present.
Most likely a dying box and needs replacing. Possibly a failing hard drive which can cause the whole interface to freeze up.
Ring 150 from your landline, or 0345 454 1111 and use the TV faults option. They'll either post you a replacement box or send an engineer round if there's signal issues present. Bear in mind the replacement will be a TiVo or V6 as V+ HD boxes are no longer supplied.
In the mean time, simply holding down the power button on the front of the box until it says "Stop" and then releasing this button is a much quicker way to reboot the box. Don't bother removing the smart card but do check that the coax cable is screwed in tight both at the box and at the wall point.
Let us know how you get on.
It's a misleading message and most often refers to a lost connection to the Virgin network. You'll need to ring up and speak to faults about this who'll be able to advise further, 150 from your landline or 0345 454 1111. Could be an area issue or you may have some signal issues which would require an engineer to fix.
AlredyVCabledUp wrote:I thought only Satellite Signals were meant to be able to freeze up and pixelate
Good heavens, no! 
The signal levels to a Virgin Media set-top box need to be properly balanced. If they're too low/high or there's noise on the line, you will get pixelation.
playtimekev, you'll need to speak to the faults team about this so they can get an engineer out. Ring 150 from your landline or 0345 454 1111 from any other phone.
Unfortunately if the box isn't responding to the activation hits then an engineer needs to investigate why this is the case. It's possible the box may need replacing.
Thanks for contacting me.After a bit of huffing and puffing, I rebooted the box and "Hey presto" everything sorted itself out.
Hi Jamessterrysmith,
Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community.
I'm sorry to hear that you not getting bill notifications.
The password we ask for when you call is the data protection one that the account holder would have chosen. If you can't remember this, and you are the account holder then you can reset this by answering other questions instead.
When signing in to My Virgin Media, check the E-billing to ensure it is active. This will then mean you get a notification to say when your bill is ready.
Hope this helps. Let me know if you need any further help.
Thanks,
Hi virgin media,
my tv has arrived.
like others have said , the sound isn't great but the picture is way better than what we had. It's also way lighter and more compact than my old beast from 2007.
so thanks a lot virgin , it's a deal I'd recommend to others