Hi, cable is being installed across my street but not in my Steert. Can I PM someone from the virgin team to find out if there are any plans to do so?
thanks
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Cable adjacent to my street being installed
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Tivo update
My TiVo has been updating for 2 days & still in stage 1 of 3, why & how can I resolve this as I want to watch tv
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Re: Not getting BBC iPlayer option
wrote:
Unfortunately it depends on how the BBC add the content to the iPlayer service.
Because the iPlayer service started as Catch Up only, it's that content that links into the TiVo menus. Where the BBC add series as Box Sets - like the older Line of Duty shows, these don't show up at the moment.
If you go into the iPlayer app first via the Red Button or via Apps & Games, you should be able to search and find individual episodes.
I had wondered why that happened. Thanks Ben. I assume that given the old catch-up for the decommissioned old (non-Tivo-based) boxes is disappearing this will change?
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Re: So, is Full House now going to lose all the kids channels?
wrote: PS. Just looked at Virgin Media Channel Guide - published Wed 1st May. It shows that Full House package has ALL kids channels! However at end of small print it says something about non Full House customers (previously TV XL) having to pay to add channels. Our bill says we were paying for Fun Package. What are Virgin Media playing at?
The Channel Guide published on 1st May is for the packages VM were selling before this change. The line-up there is for the Old "Full House" they are no longer selling to new customers, not the New "Full House" they have just started selling.
Fun Package is an old package they discontinued selling a few months ago.
That Channel Guide is wrong for the Player line-up too, it changed at the same time as the New Full House package was introduced. The change of it was that 22 channels were moved down onto it and made available to more customers, these being channels that are available on Freeview and FreeSat.
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Re: Tivo update
Phone up and report a fault.
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Poor picture sky sports ch 512 to 520
Hi,
the picture is poor on the sky sports channels 512-520 (premier league, f1, golf etc) and some of the screen is missing on the side for example the scores on the side the last letters are missing off the team nearest the side of the tv screen. I have checked all the different screen settings and nothing fixes it....any ideas?
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Re: Poor picture sky sports ch 512 to 520
Have you disabled overscan and, if not, do so.
Can you post as photo of the TV screen.
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Re: Poor picture sky sports ch 512 to 520
Hi Roger
Thanks for response, how do I disable that?
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Re: Poor picture sky sports ch 512 to 520
You'll need to hunt around your documentation and screen menus. Basically you are looking to turn off the default in many TVs where the extreme edges are cut off. This article is helpful.
https://www.cnet.com/news/overscan-youre-not-seeing-the-whole-picture-on-your-tv/
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Re: Pixellation
Has been happening all day today. Earlier on Sky Sports. Now on Sky Witness. So maybe a Sky issue for us...?
Happening on two TVs in different locations with two boxes.
Very sporadic though.
Exeter
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Re: Pixellation
Channel 529
4th May 17:30
Kinson, Bournemouth
This has been happening with BT Sport 3 for over two weeks
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On Demand
Is there a reason that the On Demand choice for Sky One has a lot less choice than Sky Go\Catch up on Sky TV Box.
As a fairly new TV customer I was told by VM customer services that I would still have access to Sky On Demand and wouldn't notice any difference on the Virgin Service.
We are looking for Supergirl Season 3 but this it does not seem to be available on the VM On demand service.
Luckily my Sky Go works for another week and I can try and catch up but is the Sky On Demand service a lesser one through VM?
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Re: Pixellation
Has anybody had there issue resolved after listing there issue on this page?
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Change Full House Package to Broadband Only
Hello,
i would like to change my package to become broadband only?
Is this possible?
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Re: Change Full House Package to Broadband Only
Depending how long your in contract... yes
your best bet is to call retentions (150-1-1-4 thinking of leaving) to grab a deal as customer service won’t give you a deal.
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Re: Sports Chanel for golf
Any chance you can take a picture as I’m unclear exactly what you mean!
Or do you mean the 12 digit number that shows on the top right of screen.
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Re: Sports Chanel for golf
It’s my 90 year old mothers television and it states that she hasn’t subscribed to the channel and she has! Thanks for taking the time to reply. D
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Re: Sports Chanel for golf
Oh right
Iv had that from time to time with other channels but only lasted for about 2 seconds.
Your best off calling faults
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Re: V.vip trying to get free unlimited sim
Got it all now, totally amazing deal
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Re: V6 box random restarts and intermittent WiFi
Hi pstobbart,
Thank you for your post. I'm sorry to hear this.
I will private message you so I can look into this.
^Martin
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