No movement. It's every evening at 9pm.
I've contacted your company.
Ethernet cable.
No.
It's ongoing. Surely you have understanding of the error message instead of asking me the same questions. Please explain your error message. There is nothing posted on the internet that defines it.
Having trouble reducing size of
images on iPhone can you give me your email
Hi Ruby,
Sorry that you're having some issues uploading a picture - I have located the postcode via Google but of course we just need to confirm some address information - I've popped you a Private Message so we can take some information from you.
Just look out for the purple envelope and reply when you can.
Cheers
Hi,
my V6 box has been randomly restarting/rebooting itself for a few weeks now, sometimes restarting up to 5 times in a row. Also my WiFi keeps cutting out at random times, sometimes my broadband connection in general. Service status says there is no issue, but this is getting really annoying, especially when using WiFi for baby monitors/camera as we never know when it will cut out overnight. Any ideas?
Still getting a blocky picture. Maybe I should withhold payment of my next bill until it is fixed?
Unfortunately you will have to phone in if you want to reduce your bill.
To get the best deal you will have to select the "Thinking of Leaving" option and speak to Retentions which are based in the United Kingdom snd eill understand what you want to do.
Is anybody else having trouble loading Netflix on their Virgin TiVo box?
Nope - all ok here.
Is it a Tivo or a V6 box? Is it a new one ? Have you had it connected to netflix before and it has just stopped or have you never connected it before? Are you getting any error messages or codes ? Is all other content working ok e.g the EPG and catch up ?
Sorry we're asking because we want to see if it's an "App platform" error on the TV or whether it's the Virgin Media Store itself.
Let us run some TV diagnostics and we can do this via online chat.
Warm Regards,
Lisa_CC
Hi Steveh31,
Thank you for taking the time to get in touch.
We will always provide subtitles where we can, but unfortunately this depends on whether the broadcaster have provided us with it.
Apologies for any disappointment caused.
Many thanks,
Why is RUGBY LEAGUE advertised as union.I have my box set to record all rugby league so therefore i did not get Toronto vs Swinton.I have tried to get it on demand but it is not playing.
Sorry the issue has been going on longer than expected Iano59. The tool we use to track issues via ref.# isn't currently working at the moment so I'm not able to see if this has been resolved, but if you're still having issues please respond to the PM I'm about to send so we can investigate further.
Thanks,
Tom_F
Issues watching catch up again
For those interested, "jj20x" posted this news on another board over a week ago and he's just posted about some more changes to come. Take a look here:
https://www.forumbox.co.uk/forum/thread/17032-breaking-news-new-subscription-packs-on-virgin-media/
Hopefully this is just the beginning of VM being more flexible about what channels you are able to choose from. I would prefer much smaller packs and essentially only paying for the actual channels you want to watch.
it looks like Virgin Media have removed this feature when they butchered the original TiVO software 
my 4yr old and 6yr old have recently worked out how to launch the app and twice in the last week, we've found them watching some REALLY creepy and inappropriate content, even though all the content restriction in YouTube is enabled (this "feature" is utterly useless)... I just want to code-lock or entirely block/remove a lot of those apps, especially the unfiltered, uncontrolled ones like YouTube....
If I have to lock the TiVo remote away to restrict this, then we might as well not have TiVo at all...
Generally, I was getting pretty fed up with Virgin continuing to block installing of useful TiVo apps like Amazon Prime Video... I keep on looking into ditching TiVo in favour of a more open FreeView/FreeSat tuner that hasn't removed core features, but this has just made the decision for me, sorry Virgin, but you can't drop the ball like this.
I'm getting that way too. Other big companies have realised the importance of allowing parents to monitor/ restrict/ time bound. I don't understand how unrestricted access to something known to contain inappropriate material, on something as universal as a television, is seen as acceptable? Surely Virgin would be better to invest in this when it's clearly something lots of parents are calling out for.