Re: Cancelling my contract
Hi Terri,Does the customer have to wait till AFTER the contract ends, before cancelling? I was hoping to cancel the 30 days before it ends, so I no longer have to pay for the service. For instance, my...
View ArticleRe: ( Staff reply needed ) Recycle Vbox and personal information?
I was looking for an official response from one of the Staff.Thanks though andyju
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Re: TIVO box stops recording suggestions
Hi ursa_major,Thanks for the update I'd like to check what the TiVo® power saving settings are set to if that's ok? If you can follow these steps to find out and then let me know:Press Home on the...
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Re: Tv recording
Hi Tracylee53,A warm welcome to our community I'm sorry to hear that the recording feature isn't working as it should. Could you please tell me a bit more about what is happening?* When you press the...
View ArticleRe: TiVo 2 and TiVo upgrade
It would be nice though to get a rough date?Also with regards the software update,how will we know when we have received it?
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Re: Access TiVo advice
HI justnosleep, A warm welcome to our community I just wanted to pop by and let you know what you're options are in terms of relocating the cabling/equipment:* You can have one of our engineers...
View ArticleV+Box not working
Hi, one of my V+ boxes has stopped working out of the blue.The box just seems to have frozen up. I have tried unplugging etc to re-boot. There is a code on the display which I assume is an error...
View ArticleRe: V+ box withdrawal
Hi Garry6066, Thank you for your post, it certainly is an interesting topic and is worth a thought. I would assume that we would work with the individual as much as we possibly can to ensure that...
View ArticleRe: V+ box withdrawal
garry6066 wrote:How are people who have short term memory loss or altzimers etc able to use the new Tivo system after using the V+ box for many years and are used to this System? A very interesting...
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Re: V+ HD Box error stuck on Ld20/30
Hi Ward11 Welcome into the Community and thank you for posting your message I'm glad that you've had some help from members of the Community already, I would love to know if you've been able to look...
View ArticleRe: Access TiVo advice
just no sleep this seems complicated to me where ever the black box is outside the house its written catv and the brown virgin m box is located on front wall so you can have your tivo box anywhere...
View ArticleRe: Access TiVo advice
Cheers for the advice. Will have a look at HDMI over powerline extenders then if these are too expensive will probably look to get an engineer visit sorted.
View ArticleLoss of TV and Internet
No tv/broadband in my part of Poole tonight, engineer working to get it fixed, anyone know whats going on ?
View ArticleRe: Access TiVo advice
engineer will advice you where you want it installing and give advice to where you actually want it in home he will give you options and get it sorted
View ArticleRe: On Demand Not Available 319 Error
I have exactly the same problem.. Off for two days now
View ArticleReady to cancel
Since having virgin installed 7 days ago I have had nothing but trouble. 3 engineer visits. Damage to my house caused. Wrong second box installed etc etc. I'm now so close to cancelling the whole...
View ArticleHD Sports with M+ Package
If I was to change my channel package to the m+ package and add sky sports BT sports and sky HD £7 per month do I also get BT sports in HD included as well as Eurosport HD thank you
View ArticleRe: Virgin TV box not working after thunderstorms
Hi JonathanlouisIt was the lightening that caused the fault but not via the signal cable. It had caused a power surge which had actually killed her TV not the Virgin box.Luckily, all my stuff...
View ArticleRe: Virgin TV box not working after thunderstorms
Hi BenYep, box is working fine, it seems it was the TV that got fried !Thanks.Pete
View ArticleRe: ( Staff reply needed ) Recycle Vbox and personal information?
BumpThe Mods are active answering threads so i don't understand why something as important as security of personal information would be ignored?Thanks
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