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Since having virgin installed 7 days ago I have had nothing but trouble. 3 engineer visits. Damage to my house caused. Wrong second box installed etc etc. I'm now so close to cancelling the whole thing...I know I have 14 days!!
Tonight I've tried to watch tv on the new V+HD box that's been installed today. I recorded a program. There's is nowhere on the remote that lets me access this program?!!! Do I really have to manually click on the box each time k want to access V+?????

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