charging to much
please can you help i have just been charge £151.00 for my whole package i think this is far to much i am also a member of the virgin tribe where you are supposed to get discount of your bills and also...
View ArticleRe: V+ HD EPG
I'd point out that you can generally upgrade a V+ HD box to a 500GB TiVo for a one off £9.99 service activation fee and then at most £5 extra a month on your bill.If you haven't got TiVo already, it's...
View ArticleRe: tv code
Hi thanks for that i did this last night and it did not work.i was after the tv code because i was going to try second option to re program
View ArticleRe: charging to much
They won't be able to discuss your package on here due to DPA.Pick up the phone & call retentions (150 from any VM phone or 0345 4541111 from others, option 4 then 5).
View ArticleRe: tv code
Well if there is a code available, that should have worked - I think it scans all currently possible codes to find one that works.(but I could be wrong)This is a list of codes that are currently on the...
View ArticleRe: wwe extreme rules
Yes WWE Extreme Rulues is on box office.https://my.virginmedia.com/customer-news/articles/wwe_extremerules.html
View ArticleCustomer services for cancelling is a joke - can it be done other than by...
To say I am annoyed is an understatement !I am moving out of my home in 2 weeks and into rented acomodation for at least 6 months. I tried ringing 150 to contact customer support, but it shows up on...
View ArticleRe: Customer services for cancelling is a joke - can it be done other than by...
Not in defence of VM, but as a reassurance to you...bcolclou wrote:To say I am annoyed is an understatement ! I assume the 0345 numbers are costly, so this has cost a bloody fortune. Is there any way...
View ArticleRe: Customer services for cancelling is a joke - can it be done other than by...
Thanks for the reply Kippies. Unfortunately I believe that webchat is only available between 9am and 5pm and I am working and unable to ring during these hours. Will have to try again tomorrow evening...
View ArticleRe: V+ HD EPG
BenMcr wrote:I'd point out that you can generally upgrade a V+ HD box to a 500GB TiVo for a one off £9.99 service activation fee and then at most £5 extra a month on your bill.If you haven't got TiVo...
View ArticleRe: V+ HD EPG
£49 fee only applies to engineer installs. TiVO is now available as a self-install pack, so the fee should not apply.
View ArticleTivo box won't restart
Samsung Tivo box is a few years old and recently has been glitching when playing back My Shows. Tonight it froze whilst playing netflix and then tried to restart itself and got stuck in a loop of...
View ArticleRe: V+ HD EPG
Sland wrote:Thanks for the info. Checking the upgrades page tells me that I would have a £49 installation fee to pay as well which makes the idea less sweet, especially as this is an issue with VM...
View Articlebox says stop
My box went really hot and noisy, it says stop now . What should i do,I have rebooted it and it does not reload
View ArticleRe: box says stop
Hello. STOP is usually the code given on the front of the box as it is about to restart, or, is being restarted by holding down the power button on the front of the box. This behaviour could have been...
View ArticleRe: Catch up TV in HD
I think only BBC has catch up in HD so yes that is normal for ITV which is why on the rare occasion I always record ITV and don't count on catch up as the quality of on demand of the other channels is...
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Re: stuttering TV
Hi bigal1968,A warm welcome to our community I'm sorry to hear that you're experiencing stuttering on the TiVo® service. I'd like to help check this out for you.Currently I have not been able to...
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Re: E4 and other tv issue
Hi EKleey86,A warm welcome to our community I'm sorry to hear that you're having trouble viewing the E4 channel right now. I can see you have an engineer booked to call round and check this out for...
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