Sland wrote:
Thanks for the info. Checking the upgrades page tells me that I would have a £49 installation fee to pay as well which makes the idea less sweet, especially as this is an issue with VM equipment not working as advertised. (I already have one Tivo box).
The 'My upgrades and offers' page for some reason can go a little odd when dealing with upgrades to existing kit. However if you contact Customer Services either by phone or via the online chat that's on Contact Us, they should be able to help.