Sick to the back teeth
Once again our viewing catch up TV last night was ruined, and once again the same time 8 o'clockThe dreaded "Wait a moment" displayed, but how long my moment is, is obviously different from...
View ArticleRe: Losing Volume for a few seconds on VM box
Hi there slix007, Thank you for coming back to us on this, and apologies for the delay in getting back to you. I'm sorry to hear that the suggestions that Collette advised made no difference, and...
View ArticleRe: Tiddlers TV Menu change
Hi srooke, Welcome to the Community Forum and thanks for taking the time to post about Tiddlers TV. Apologies for the delay in getting back to you. I'm sorry that the programming hasn't been updated...
View ArticleRe: Tivo recordings Freeze, Jump and Pixellate
Hi there nc123450, I'm really sorry to hear that you're getting these issues with your TiVo® recordings, I can appreciate how frustrating this is for you. I've just run some checks on your TiVo® and...
View ArticleRe: Why do I feel that Virgin are ignoring me?
Hi hdd Thanks for taking the time to get back to us, we appreciate it. I'm glad to hear that the issue was resolved, if you need any assistance with your service moving forward, you know where to...
View ArticleRe: need a new card for tv box.
Good News! The card is still useable, but if you turn the power off to the box for any length of time, the periodic updates it has to receive to continue operating are missed, & it can no longer...
View ArticleRe: Set box turning on itself
If its a TiVO there is currently a known issue causing nightly reboots:http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Tivo-Box-switches-itself-on-every-night/td-p/3085684
View ArticleSamsung V+ Box fault
Hi, I have a problem with my second box which started yesterday. It's the Samsung V+ box, and it just shut down yesterday morning after being switched on for around 20 minutes. Te display showed a...
View ArticleRe: Samsung V+ Box fault
Looks like another faulty refurb box. Contact faults as another replacement is inevitable.
View ArticleRe: Why can't I add Nick Jr to my TV package
It is not economically viable to sell channels separately. Advertisers are also more easily attracted by channels being sold in packs.
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Re: Apps
Hi Sallie, Thanks for your reply There is a procedure you can do that will ensure that the TiVo® has all the latest updates. If you can please carry out a service connection this may help resolve the...
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Re: Free gift (tablet)
Hi Luke251212 Thanks for your patience in waiting on an update on this I've been asked to let you know that the tablet should be with you in the next 3-5 days. If you can keep us posted once you've...
View ArticleRe: Recordings keep freezing
Hi Claire13 Welcome to the Commuity, I'm really sorry to learn about the problems you're experiencing with your recordings at the moment. I've been able to locate your account and run some tests on...
View ArticleRe: Return kit
Hi ianthetrog1 I appreciate you taking the time to pop by and let us know about the returns pack that you need. My apologies the second pack had not been sent to you as requested at the time of your...
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Re: how to fast forward a purchased demands event, the day after the event...
Hi thereacher, A warm welcome to our community You should be able to Fast Forward as you normally would do any other On Demand programme. If this hasn't worked let me know. I know we won't be...
View ArticleRe: Recordings
Hi jaybo4, Firstly I'd like to start by welcoming you to the forums, and may I say that I'm sorry to hear that you're experiencing issues when viewing your TiVo® recordings, I'd love to help you out....
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Re: Ufc zagreb
Hi Theashj, A warm welcome to our community I just wanted to pop by and see if you had any luck? We're here to help so let us know how you got on. Keep me posted. Collette.
View Articleon demand freezing
whenever i press my home button all i get is a timer so i cant get to on demand or catch up or anything that falls under the home button any ideas
View ArticleRe: V-Box shuts down at 5 past eight...
Hi there,Thanks for getting back to me. Yes, it is still happening. At 5 past 8 most evenings it shuts itself down and re-boots. Seems to be working OK at other times.Any ideas?Many thanksIan
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Re: Series Link on V+
Hi SmurfyMurphy, A warm welcome to our community As far as I'm aware there has been no new changes to how the programmes are listed. Can you please give me an example of a programme this has...
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