Re: tv picture keeps crackling
Hi there zappa18, Firstly I'm really sorry to hear that you've been experiencing an issue with your TiVo® and would like to welcome you to the forums. Apologies for the delay in getting to your post....
View ArticleRecordings keep freezing
Hi my recordings keep freezing mid show and either the box switches off altogether or the recording goes to the end. I have checked all the connections and I have reset the box several times, I have...
View ArticleBill Increase without notice
i joined virgin in 15th May 2015 and i signed my contract in 25th May 2015The deal was as follows - £36.99 a month for 12 Months and then £48.99 for 6 months. In January 2016 i paid 37.99 (£1 more),...
View ArticleRe: Bill Increase without notice
All providers have a clause in their T & C's that allow them to increase prices whether you are in contract or not. You have 30 days from the day you receive the increased bill to cancel your...
View ArticleRecordings
Tivo recordings are pixelating and freezing on playback can you help please ?
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Re: Apps
Hi SallietheHutt, A warm welcome to our community I'm sorry to hear you're having trouble access some of the Apps via TiVo® right now. I'd like to help check this out for you. Can you tell me a bit...
View ArticleRe: Free gift (tablet)
Ok thanks for that. So what do I need to do now ? Will you let me know when sorted ?
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Re: Free gift (tablet)
Hi Lukeh251212 What happens next is they will send a reply back to me confirming this has been processed for you and then I just need you to let me know that it's arrived which should hopefully be by...
View ArticlePrograms recorded via Tivo have disappeared
Can anyone tell me how I can retrieve programs that I recorded which have just disappeared.On Saturday "my shows" was 73% full.On Sunday the layout of the "my shows" page looked different. There's no...
View ArticleRe: Virgin TV anywhere
Hi Himesh30 Welcome to the community and thanks for posting. I am sorry to read that you're having issues with TV Anywhere. Is this through a laptop/PC that you have this issue? If so what browser are...
View ArticleNot a good start
Hi, had an install last week and the engineer could not set up the second box, promised to return the same day and has never been seen since. I rang through and was told I would receive a new card as...
View ArticleRe: Apps
Hi Collette, When I go to all apps I only have 3 BBC apps there and if I go to channel guide and find Netflix or Youtube on there they just don't load. Thanks in advance for any helpSallie
View ArticleRe: 3202 error, frozen screen and pixels
Hi Terri,I am also getting the Error Codes 3202 (#179 and #1000). Together with post RS errors 302 and no signal error 301. Some recordings are failing.On some HD channels I have suffered pixelation...
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VIP package
Decided to bump my big kahuna bundle + sky sports (non HD) up to VIP today, and I was just wondering, the VIP package should include sky movies, correct?I was mostly interested in bumping up the sports...
View ArticleRe: VIP package
I, too, changed my bundle today and very soon after I came off the phone, I receive an email confirming my order and detailing the content and price.Did you not get a similar email?
View ArticleRe: VIP package
Hey Ernie,All I got was a terms and conditions email. Nothing regarding pricing etc. So I'm not quite sure what happened there. Hello,Thanks for your recent enquiry regarding our Terms and...
View ArticleRe: Tv
Is still isn't on press home can't click demand or catch up.go to help and says this application is currently unavailable try again in a few minures.(A01)this has been on going since it got installed...
View Articlemissing shows on demand: ncis and talking dead
have been looking for the latest NCIS and the final Talking dead of the season on on demand, since they aired over a week ago. have unplugged my box from the mains which hasn't made a difference, sorry...
View ArticleRe: 3202 error, frozen screen and pixels
Hi CarlH2010, Sorry to hear that you're experiencing problems with pixellation, freezing screens, and failed recordings; I can certainly have a look at this for you and see if we can get this fixed....
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