Smartcard Invalid (Ref. 3014)
HiI've had my virgin box switched off for ages and decided to switch on to have a look at the tv and have a message saying my smartcard is invalid with a reference of 3014 at the bottom.What does this...
View ArticleOn Demand and Catch up Service Error 6157
Since Wednesday 09/03 I have not been able to access either the on demand service or the catch up service. I am on the M+ package. I have rung in, posted in FB, and had a text exchange telling me it...
View ArticleVbox stuck on channel 100 just OD advertisements
HiFor last few days the box has jammed I've done the usual press reset and then unplugged from power and turned back on but today it is just jammed on the OD channel. The light flashes when I press...
View ArticleRe: Smartcard Invalid (Ref. 3014)
When you leave the box off for some time, it gets de-activated from the cable network.If you require this re-activated urgently, you will have to call in to request this.You can wait here for one of...
View ArticleWrong local news
I live in Fareham, why does my local news coverage come through as Kent
View ArticleRe: Wrong local news
If you are using ITV, make sure you use channel 103 to get Meridian South news & not 113 (ITV HD).There is no HD output from the Meridian South sub-region studio, so the whole of the Meridian...
View ArticleTv program
What happened to the non hd version of madame secretary on sky living on demand? Are non hd customers becoming second class and therefore less important when listing programs on the on demand service?
View ArticleRe: Vbox stuck on channel 100 just OD advertisements
Sounds very much that an engineer is your best bet. Regards Micky
View ArticleRe: Virgin Tv Anywhere - device lost reset
When you get through ask to speak to the tv anywhere people. They will put you through, regards Micky
View ArticleRe: Sky Movies SD have become active
Well that's very good, & something for the cynics to read.
View Articleremote?!?!
Hi. What do I do if my Virgin remote has stopped working? I've changed the batteries three times this week and to no avail. Any advice on if Virgin will replace it as it's less than 6 months old?
View ArticlePixelation on tivo
Hi I have a problem which has been around for a while now and its becoming very annoying it when viewing any channel through the tivo box where the pictured is tearing and pixalating it is happening...
View ArticleRe: remote?!?!
Virgin always replace your remote free of charge just phone 150 select the tv faults option, wait for it to run a check on your services and eventually a human being will answer
View ArticleRe: Sky Movies SD have become active
That's good to know. I am also on an old package so probably the explanation. Price increase was actually in February but my bill date is on 11th and had not checked it last month. No mention of 'Big...
View Articlehow on earth do you contact virgin to ask for a new remote
just cannot work out how to use virgins website such a load of rubbish trying to contact them and been sent around in circles
View ArticleV+ box keeps rebooting and programme guide is non-existant
I have a V+ box which keeps rebooting at very inconvenient times including in the middle of recording. The programme guide is next to useless as all I get is programme info unavailable. I have been...
View ArticleRe: very dark films
hithe films I'm watching are from my virgin media, (sky)they are mostly dark, Virgin putting out pirated film now ??????I don't watch pirated films.some are so dark you can not watch,
View ArticleUnknown error, On Demand
Going ' on demand .> by channel ' then selecting any channel gives an unknown error page. This has been going on for over a week now is it ever going to be properly sorted ( there was an error...
View ArticleWorst TV platform ever!!!!
Virgin TV is total crap!!The box is noisy and slow to load, the time it takes to move between functions is too long. On Demand is also rubbish compared to Sky. Just try recording CNNs coverage of the...
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