Re: Got a Virgin package October 2014 on 2 year contract. Can I cancel after...
How many times have you had engineers out then?What have they said about your issues?
View Articlepicture interfeirence on recordings the bill
ive recorded the bill episode on drama the colour on recording is very strange at times it could be because the status service page states tv fault im trying on hdmi its very purple at times
View ArticleRe: Spike TV
VM are going to launch 3 new QVC shopping channels; I'm sure everyone will be delighted ! Shame they couldn't have used this capacity to give customers channels they actually want and that are freely...
View ArticleRe: Spike TV
Mr_K wrote:VM are going to launch 3 new QVC shopping channels; I'm sure everyone will be delighted ! Shame they couldn't have used this capacity to give customers channels they actually want and that...
View ArticleRe: Help!
Hi cfitzgerald, Welcome to the community and thanks for posting. So sorry to hear your partial payment isn't showing on your bill. To speak to the web chat team you can click here and follow the...
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Black blocks on picture V+HD box
Hi, I'm new to this forum and was hoping someone could help? I haven't been able to find a similar issue anywhere else so far in the forums.I am suddenly experiencing black blocks that appear on my HD...
View ArticleTivo updating round and round for hours
Help! Since I turned the box on at 9am it's just been updating stages 1, 2 and 3... restarting, updating stages 1, 2 and 3... restarting, updating stages... well, you get the idea.Help!Thanks
View ArticleRe: How do I change the date I get billed?
Hi Lucy_Newman, Welcome to the community and thanks for posting. You can contact the web chat team by clicking here and following the 'Account and Billing' option. You can also call in on 150 from a...
View ArticleITV HD freezing on V+ box
Are there any known problems with ITV HD? Each day between 11:30 and 12:30 the box freezes (today 6 times in the last 15 mins).I've had 2 engineer visits, the 1st time there were problems with signal...
View ArticleBilling overbilled on my virgin media account
Hi all,just joined this forum today to vent my anger.does anybody else get problems with their accounts being overcharged on a monthly basis ?Keep getting charged more each month than what they are...
View ArticleRe: V+ Box constantly freezing, stuttering and pixelating
I'm having exactly the same problem with both live TV and recorded programs both pixelating, stuttering and freezing.I've re-booted several times but it eventuaaly comes back again.Can this be looked...
View ArticleSky Movies SD have become active
Hi, We noticed yesterday that Sky Movies SD channels (not HD) have become active on our XL package, both on the Tivo box and the V HD box. But we don't even subscribe to Sky Movies. So we can't work...
View ArticleRe: Spike TV
In the Radio Times this week, it's pick of the films includes 4 films on Talking Pictures, 3 on Spike, 4 on Moviemix and 1 on Movies4men. None of these will be available to VM customers.These new QVC...
View ArticlePl59 code
Had new box installed Samsung one after previous one stopped working. It now keeps freezing and giving error codes. Currently frozen on pl59.??
View ArticleCatch up unavailable
Go onto catch up and says unavailable due to problem with our account. Checked online and all bills are paid and up to date. Any ideas?
View ArticleRe: Sky Movies SD have become active
Also noticed this yesterday. Channels 401-412. Checked my account and nothing has been added though this month's bill, perhaps coincidentally applied yesterday, is up by about £4. I think the increase...
View ArticleRe: Sky Movies SD have become active
It's ok, all is sorted. We're on an older package which Virgin are phasing out, so they've upgraded us to the Big Kahuna Movies package, at no extra cost.
View ArticleV+ hd box error Ld04
Hi, my Samsung v+ hd box has stopped working. I have restarted it and took the box of the mains but am still getting the Ld04 error, have not tried my remote because my remote has been broken for a...
View ArticleCisco 4585dvb VHD box keeps rebooting - Solution ?
Hello there,We have an on-going issue with the Cisco 4585dvb VHD box. It keeps rebooting at random time for no apparent reason. The box has been replaced, the remote has been replaced, the power...
View ArticleVirgin Tv Anywhere - device lost reset
Hi all, I wondered if anyone had been able to speak with Virgin CS regarding resetting their TV anywhere registered device list. I made one change at the beginning of March; however there I no longer...
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