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Re: 4K TV quality poor
Hi FredGB, Thanks for coming by I'm sorry to hear that you're getting pixelated pictures on your channels. I'll be happy to help check this out for you. I have connected to your box remotely and all...
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Re: installason issues
Hi criaghill, Thanks for the update and I'm pleased you're giving us another go. I hope all goes well for you i getting your installation complete, please keep me posted on how you get on, I'm here...
View ArticleRe: how on earth do you contact virgin to ask for a new remote
150from your Virgin Media phone or mobileor0345 454 1111*from any...
View ArticleNew to Virgin - No HD Sports and Movies
We had Virgin TV installed on Saturday and are unable to get any of the SKY sports or movie channels in HD although we have them without. How can I get them to work, is it because they have not been...
View ArticleNew to Virgin - No HD Sports and Movies
We had Virgin TV installed on Saturday and are unable to get any of the SKY sports or movie channels in HD although we have them without. How can I get them to work, is it because they have not been...
View ArticleRe: New to Virgin - No HD Sports and Movies
Sky Sports and Movie channels in HD carry an "extra" charge - this is levied by Sky themselves. You will have to call up and pay the extra i'm afraid.I have heard that Sky are dropping their charge...
View ArticleRe: New to Virgin - No HD Sports and Movies
It was always priced at £7 for HD whether you wanted Sports, Movies or both.When the charge first came in there were loads of discussion about I only want HD for sports though as I don't have movies...
View ArticleRe: New to Virgin - No HD Sports and Movies
Thanks Andy, that was not advised or made clear in the brochure! Don't suppose you know how much do you?
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Re: On Demand menus won't work
Hi bigmikeh, A warm welcome to our community I'm sorry to hear that the On Demand menu's aren't working properly at the moment. I'll be happy to help look into this for you. I have taken a look at...
View ArticleI have a basic tv package, is it possible to add sky sports f1? Just the f1 I...
I have a basic tv package, is it possible to add sky sports f1? Just the f1 I want
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Re: Madam Secretary disappeared
Hi charlyjess1973, A warm welcome to our community I will be happy to help check out what's happening with Madame Secretary for you. Can you please tell me what episodes you can see currently? I have...
View ArticleRe: I have a basic tv package, is it possible to add sky sports f1? Just the...
Sky Sports F1 is not available as a Standalone channel. Sky will only sell it at part of the Sky Sports premium pack. So you will have to subscribe to all 6 Sky Sports channels to get it.
View ArticleRe: I have a basic tv package, is it possible to add sky sports f1? Just the...
Afraid not.You will have to purchase the Sports package as a whole, and not specific channels
View ArticleRe: New to Virgin - No HD Sports and Movies
Plenty of rumours Sky may drop the HD supplement on the movie channels, but at the same time increase the price for those that don't take HD already..
View ArticleRe: Madam Secretary disappeared
Hi I cannot see any episodes of Madam Secretary they have all disappeared!
View ArticleV+ box freezing
my v+ box freezes quite often, we are out of any tied contract to Virgin and don't want to start a new one, as may be moving house this year. My question is will they supply a new box if needed without...
View ArticleMore channel interference after last week
Had my + box changed two weeks ago because of delayed programmes coming in on top of programmes I am watching.Then had the interference on 113 only which seems to have been sorted.last night was crazy....
View ArticleRe: On Demand menus won't work
Hi Collette. Thanks for your response. Just checked and we still have a problem this evening.We select "On Demand and Catch Up TV" on the home menu. The little box pops up in the corner "Just a moment"...
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