Interference on tv
We keep experiencing intermittent interference on our TV. The sound becomes muffled and echos. Some times it happens 3-4 times a night other times nothing at all. It is starting to really effect our...
View ArticleSamsung V box resetting
Had an issue for a while but never able to get support on the phone.My v+ HD box resets after about 10 minutes of viewing. It's our second box (main one it TIVO) but frustrating as unable to use it now...
View ArticleTV inferface /Tivo / very slow and not practical
The TV interface + remote controlling are not very practical or intuitive. This has been a problem for some time of course ... but now the whole thing is also very slow to react which makes the whole...
View ArticleRe: TV inferface /Tivo / very slow and not practical
Why would the channel you are on have any relation to the next channel you want to watch? The mini guide goes to the channel you are on BTW
View ArticleRe: buffering, stopping and slowing
Hello nannyjulie, Very sorry to hear this is happening with your TiVo® and I would like to welcome you to the community. I have been able to locate your account to run a couple of checks and I would...
View ArticleRe: Picture problem
Yeah I have tried a different HDMI lead but still the same problem?
View ArticleRe: Want to cancel service
Hello kazzyscarz1, Welcome to the community. I'm very sorry to hear you're thinking of leaving us but I do understand giving the circumstances. You would need to call through to the team to be able to...
View ArticleRe: Programme episode says not in package
Hi Mbibby, I am sorry that the FOX content Outcast was not available, i have been into the On Demand and this should be there for you.The show was uploaded from FOX entirely so this should be in your...
View ArticleRe: Programme episode says not in package
Thanks for your reply. The error is still there - not had any problems with Fox other than this single episode - the rest of the series is available, as we're all of the Walking Dead
View ArticleNick jr
Is anyone getting an error message on nick jr? All other children's channels appear to be working! Thanks
View ArticleRe: Pixelation
I'm learning a lot from this forum, some of it good, some not so good. We had this issue of pixelation together with freezing. Whilst the latter is still not solved and is still being investigated the...
View ArticleRe: BT Sports red button not working
Hi Ramiro, Thank you for your time and coming back to me. Would it be possible to take a photo of the error you get when you try and press the red button and post it here for us all to see? I've also...
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Re: Surround sound
Hi there Coop1878 Thank you for your post and taking the time to reach out to us. I would like to help and if you can take a look here, these may be of some help to you. It's what we can do for you...
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Re: Programme episode says not in package
Hi Mbibby Cheers for coming back and letting me know. I think this would need to be raised up as an issue as I'm not seeing anything right now on episode 4 being unavailable. Just to be double save...
View ArticleRe: Where can I find Nashville?
Hi Lou-cee Thank you for your message, I have enclosed the available episodes available to you right now. Can you let me know if there are episodes missing?:- S4 E20S4 E19S4 E18S4 E17Stay in touch.Ben
View ArticleRe: Poor picture quality
Hello scottmatthews, Sorry to hear this is happening and I would like to welcome you to the community. I have been able to locate your account to run a couple of check and I would like to send one of...
View ArticleEquipment return request
Dear VirginFor the past 2 months or so I have been receiving text messages claiming you've sent me 'equipment'. I have no account with Virgin, never have. No equipment was ever sent to me and I ignored...
View ArticleRe: Want to cancel service
Hi RoseI have been told I need to make a payment of £120 to cancel my subscription and to bring account up to date.Can you confirm this
View ArticleRe: Surround sound
Thanks but I have tried that. I get the same output on both settings. It's to do with how my cables are set up I'm sure.
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