Re: Trying to get tv on my ipad
You are likely trying to watch a channel that cannot be streamed.You can only watch channels denoted by the wifi symbol. Try channel 104.
View ArticleRe: Sound drop outs and pixalation
Hi Craig,Thanks for getting back to me.The pixels occur at random times but is more prominent on HD channels. The sound drop outs although does sometimes occur on other channels but mainly when I'm...
View ArticleRe: Trying to get tv on my ipad
To add to what Ernie has said. If you are trying to watch a recording on the TiVO, you can only do this via the TV you have connected to it.
View ArticleRe: New TiVo box making a clicking noise
Hi there Chris711, Welcome to the Community and really sorry for the issue experienced with your TiVo®. I can see that you've spoken with the team since posting and agreed to monitor performance. Is...
View ArticleRe: Error 319
Hi Helen79, Welcome into the Community, it's fab to see that you've already had some help. My apologies for the recent issues on the On Demand content, there have been some additional 319 errors that...
View ArticleRe: Syfy On-Demand Programmes Missing / Broken Stream
Hi Cylinderman, Thanks for getting back to me.Just checking our TiVo® box here in the office and I can see episodes 1-10 on Series 1 and episodes 7-10 on series 2 so I'll raise this now to find out...
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Re: Signal problems
Hi Bertorelli, Thank you for taking the time to reach out to the Community, welcome in I am sorry that the signal is sometimes distorted, I have been into the account and it's looking well from here....
View ArticleZoo series 2 last episode
This episode won't play, just keeps coming up as an error.When will this be rectified please?
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Re: Where is episode 7 of The Blacklist Season 3 on Catch-up
No thanks necessary Steve_Potts We're really glad that it's populated in your lists, if you need anything then please let us know and we'll be with you in a flash Take care.Ben
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Re: No programme information on set top box TV guide
Hi, I am experiencing the same issue. It's annoying, as I like to record American college football games overnight, and obviously I can't now, as anything beyond two hours ahead in the schedule is "No...
View ArticleRe: Getting hacked off with error 319
Just saw this in my junk folder from 16:48 today, but has been 3 days since the fault, not very impressive==>Hello,You have asked us to keep you up to date on the problem which is affecting your TV...
View ArticleRe: Syfy On-Demand Programmes Missing / Broken Stream
Just to let you know the outage team have come back to me to let me know its been raised with ticket number F004808429. We should see these episodes appearing soon but I'll let you know when they...
View ArticleRe: Syfy On-Demand Programmes Missing / Broken Stream
Thank you Rose_B for your intervention, I'll carry on recording all the other episodes so I can watch in the correct order.Cylinderman
View ArticleRe: Want to cancel TIVO but keep broadband and phone
Thanks arrgee1991. We will try that approach.
View ArticleRe: Ash V a Evil Dead S2
Hi JoshFYI, series 2 episode 2 also had awful sound quality. Loud bits quiet and quiet bits loud.Strange that this is exactly the same sound problem as series 1.It took a few weeks to fix the sound on...
View ArticleRe: Panasonic TV connected to TiVo box flashes every few minutes
Hello peacem, Welcome to the community. Does this happen when you bring the Home screen up or is it only while you're watching a channel and if you have a spare one have you tried to replace the HDMI...
View Articlesmartcard
How do i get a new smartcard,mines invalid in my new vbox i was sent last week
View ArticleRe: On demand error 319 2 days now
HiTo answer your questions1. Both boxes2. Every single sky movie in HD on demand3. No set times or days just constant error4. Lost count how many times we reboot5. Nope. HD films have not been...
View ArticleLonger cable required for broadband
Hi there,Who do I contact at VM to request a longer broadband cable? I received my self installation box with all equipment in and have successfully got everything up and running. 👍 However, the cable...
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