Re: Longer cable required for broadband
it will cost you to get engineer out to give you longer cable it can cost you £99 i will not recomend getting wire from online i think the best tip call vm and ask if you can get a longer wire for your...
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Re: Ref 3008 after Tivo upgrade
Hey Aidywady Just checking in to see how the issues with your TV service are doing? If you're still experiencing any problems, get in touch and we'll take another look but I hope things are working as...
View ArticleZoo season 2 last episode
There is an error with the last episode in series 2. Please advise when this will be rectified!
View ArticleRe: Panasonic TV connected to TiVo box flashes every few minutes
Thanks for getting back to me Mike, Okay what I'll like to do instead is send one of the team out to take a look at this for you so if you click on the purple envelope at the top right of the screen...
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Re: Samsung box stuck on PL59
That's okay, very pleased to hear it's all working Please let us know if you have any further queries. Kind regards
View ArticleRe: Surround sound sky movies
Sorted Mick , thanks mate. You may not know but worth a shot , I also have a PS4. This has an optical output but my TV only has one optical & as you suggested is now going TV to amplifier. So my...
View ArticleTV Subscription Channels
Hi Virgin Viewers - first question since joining I will be changing my TV selection and Virgin has included Sportscol which I've been told means Sports Collection. Will I be able to continue viewing...
View ArticleRe: invalid smartcard
Hello wayne1277, Thanks for posting and sorry to hear this is happening. I have located your account to run a couple of checks and I'll need to make sure the right cards are in the boxes so if you...
View ArticleRe: invalid smartcard
Just to let you know wayne1277 that I've made a couple of changes and now it's showing that it's paired up correctly so if you can just confirm whether that message has been removed from your screen...
View ArticleVirgin box pixellating
Hi anybody know why our box upstairs in the bedroom does this,whenever it has been on standby for any length of time,also very occasionally does the same when watching it,to rectify it I just slightly...
View ArticleRe: Error 319
It is across catch up and on demand, shows from different days. Its the tivo box.Broadband appears to be fine.I've PM you with my details. I'd like to put in an official complaint. A price rise for a...
View ArticleAkk 4 catch up
Does anyone know when episode 4 of National Treasure, broadcast 11 October, will be available on catch up? It wasn't available tonight or last night. Has Virgin Media forgotten to load it on the catch...
View ArticleRe: No programme information on set top box TV guide
Hello ZombiClone, Thanks for posting and sorry to hear you're missing program information. What I would like to do is send one of the team out to take a look at this for you so if you click on the...
View ArticleRe: No programme information on set top box TV guide
Hello pgdrinky, Welcome back to the community. As nodrogd has mentioned have you tried to reset the box and if so has it made any difference? If not I would like to book a technician for you to check...
View ArticleRe: So slow...
I have just joined VM on Monday of this week. All was fine until yesterday (Wednesday) when I noticed the sound on all VM channels distorted. Today all channels showed error code WO2, no signal. I am...
View ArticleError Ap:52
I'm house sitting for my sister who has a main box working fine but boX in bedroom has the error ap52. Can I do anything to solve as it's not my account and she is abroad.Thanks!
View ArticleRe: ash vs evil dead 2 sound
No, series 2 episode 1 and 2 sound just as bad. How did you fix the sound in series 1?
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