Just saw this in my junk folder from 16:48 today, but has been 3 days since the fault, not very impressive
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Hello,
You have asked us to keep you up to date on the problem which is affecting your TV service(s).
Fault Ref: F004772831
This problem has now been fixed.
The Virgin Media Team
P.S. We don't pick up emails from this mailbox, so please don't reply to this email address.