Re: What does connecting your tv to broadband let you do
What does connecting your tv to broadband do?
View ArticleFreezing v+ box
Hi I have a v+ box upstairs and constantly have to reboot the box due to its freezing and locking up
View ArticleRe: Demand 5 broken on Virgin TV
Bumping this up as it's still broken after 3 weeks with no information provided about when this will be fixed.
View ArticleRe: TiVo 2
spell wrote:Surely they can't be having another dabble at improving something - hope everybody stands well out of the way.Not sure what you mean about a "dabble at improving something", my post is...
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Re: Error 3043
Hi Seanriley, Thanks for posting! Sorry to hear you've had trouble with your TV service. I've had a look at your account and I can see you spoke to our team to sort this out. That's great! Let me know...
View ArticleRe: billing
thankyou for your reply.our bills are always paid in full wen due and i kno exactly wen and if we have any extras on it so i know wen to expect a higher bill.i dont understand why they change in amount...
View ArticleHow to get out of contract?
TV never works - I get error c130 and c133 and one other I can't remember of the top of my head, maybe 173 every night. I ring to get it sorted and it gets sorted and then breaks again! I have tried to...
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Re: XL tv, lost channels...?
Hi Xander, Thanks for posting! I'm sorry to hear you're having trouble with your channels and I'm sorry your call got cut off. That's not the way we operate! I've located your account and sent signal...
View ArticleRe: TiVo 2
Fair point re the difference - a bit like the disappearing emails problem which seems to have no prospect of being resolved. Something which should work but doesn't and needs fixing not 'improving'.
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Re: Still no TV service after 3 days and clueless customer service.
Hi mdavids, Welcome to the Community! I'm really sorry for the trouble you've had, I can totally understand your frustration! I've had a little look at your account and I can see the technician has...
View Articleleaving
We called AGAIN, 2weeks ago after already waiting 2weeks, about a box to return YOUR equipment as we have now left you, we were told the box would be here within 5 working days,WHERE IS IT??????????
View ArticleNetwork Availability C130 all day
Can't get Catch Up, On Demand or access to Netflix via Apps. The message is Network Availability C130 and has been like it all day.Would this be due to an outage in the area? Is there somewhere I can...
View ArticleRe: Network Availability C130 all day
I found https://my.virginmedia.com/faults/service-status
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Re: Bbc1 and bbc2 hd channels not working.
Hi Bernirpete, Welcome to the Community! Sorry to hear you're having trouble with your channels. I've checked out your equipment and I've picked up an issue with the Input signal that feeds your box....
View ArticleChannel4HD
Hi. Newbie here. Channel 4 HD breaks up all the time to such an extent it is unwatchable. All other channels are working fine. The Virgin TV box is "V BOX HD 4585 DVB" type. I have been through...
View ArticleRe: v box failure
the excellent tech sorted the problem but I cannot get over the original ignorant call centre staff, apart from they are hard to understand at the best of time I trust Virgin will be doing something...
View ArticleVictoria
Just gone on catch up for 1st time to watch 1st 5 episodes of Victoria and only got episode 5Bit peed off I work 14hr shifts and have been looking forward to this
View ArticlePoor Picture Quality
Hi, I just got my Virgin Tevo box today and the picture quality is really bad.... much worse than what I had previously... Can anyone help? ThanksAnna
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