Re: tv list guide..to be announced?.
It is normal to have some 'To be announced' on some channels in the second week of the channel guide as some channels only provide data at the weekend for the full week ahead, whereas other channels...
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Re: No TV signal or phone and broadband is slow
Hi georgevm22, Welcome to the Community! Sorry to hear you're having trouble with your services. I've run some diagnostics on your account and I can see possible issues with both the telephone and...
View ArticleRe: Syfy On-Demand Programmes Missing / Broken Stream
Ok seriously VM, is there any way to report a broken OnDemand program other than on the community forum? (open a ticket, anything?). I checked the help pages and couldn't find anything.* Dark Matter s2...
View ArticleRe: tv list guide..to be announced?.
I am aware of that, but this happens on the day of viewing or the next day. Seems a bit random regarding channels affected and can cause problems with recordings. Also noticed Sky Arts programmes often...
View ArticleAdditions to my package and bill I DID NOT make
At a bit of a loss here. Woke up this morning to a huge increase in my Virgin bill. I only have the basic package and was charged over double my usual monthly rate. When I delved deeper my bill claimed...
View ArticleBroken TV Remote
Hello,My TiVo remote is temperamental, some days it works fine and on others, none of the buttons work apart from channel up and down. How do I go about getting a new one?
View ArticleRe: Subtitles ignored
All digital platforms have subtitle capabilities, so this is not really a platform (Virgin, Sky etc) issue. The technology is in place. Most of the major TV channels now provide subtitling, but there...
View ArticleRe: How much does it cost to add the sports package?
The cost will depend on the bundle of services you already have. Give Retentions a call on 150 option 4 then 5, & they will discuss it with you.
View ArticleCharging for Tivo
I'm a long time customer of Virgin and it's previous incarnations and have always had the top package.I recently realised my monthly costs were more than the current cost of the VIP package so phoned...
View ArticleRe: Unable to record/forward/rewind/pause on V+ HD
The Cisco box you have is a non recording V HD, not the V+ HD PVR.
View ArticleRe: Unable to record/forward/rewind/pause on V+ HD
Recording, fine.Doesn't explain not being able to Pause/Rewind/Forward (despite those buttons existing on the remote).
View ArticleRe: NEW DEAL ?????????
Dumped Virgin . Arrogant lot who take loyal customers for fools while trying to overcharge by £300 to £500 a year while offering "new customers " a lower rate . We Will be dumping both our mobiles...
View ArticleRe: need a remote control and no one´s answering at virgin media through...
Thank you for taking your time in answering, I'll definitely try the refresh page tip.As for the help line through a phone call, I do go to the TV option, then 'faults', and when you get in there, non...
View ArticleRe: Unable to record/forward/rewind/pause on V+ HD
You can't do that with live TV as the box would need a hard disk to buffer the channel, which the V HD doesn't have.The buttons exist on the remote for two reasons:1. It's a shared remote for all V...
View ArticleRe: Unable to record/forward/rewind/pause on V+ HD
Alright, thanks.Another question then, what's the point of a USB port at the back of the unit? I haven't found a way to play stuff from USB storage devices.Also, how would I "upgrade" so to say, to a...
View ArticleRe: Unable to record/forward/rewind/pause on V+ HD
The USB was part of the design that never ended up being used.In regards to options, your immediate one would be an option to swap it out for a 500GB TiVo. This would be a one off £14.99 and then an...
View ArticleRe: Unable to record/forward/rewind/pause on V+ HD
I wouldn't be getting the "Virgin Media" kit from a different supplier, but rather a unit itself (unbranded, I've done enough research and found that it is possible to obtain an unbranded Samsung...
View ArticleV+ box upgrade
Hi having problems with v plus box spoke to customer services they said that I should have had an email to upgrade free to a tivo box I didn't get one so she said to speak on here for help
View ArticleRe: Unable to record/forward/rewind/pause on V+ HD
DaBodin wrote:I wouldn't be getting the "Virgin Media" kit from a different supplier, but rather a unit itself (unbranded, I've done enough research and found that it is possible to obtain an unbranded...
View ArticleRe: New channels
Unless the channel's owner announces it beforehand, you won't hear anything before it actually appears, if indeed it does at all. As I said, this is all speculation on the part of people who are not...
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