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Re: iPlayer breaking up & Alibi/Universal patchy
Hi hdd, Thanks for posting! I've run some diagnostics on your equipment and I can see some issues with the signal coming into your box. I can also see you've already got a technician booked to sort out...
View ArticleRe: TIVO stuttering and pixelating for 2 minutes every 2 hours
Hi J_tivouser, Cheers for coming in and talking to the Community again, it's great to see that the old box was indeed a contributer to your issues. With the new box in place this will be the end of the...
View ArticleRe: V HD box - not pausing or recording
Thanks, the installer left a manual for a v+ hd instead of a v hd box hence my confusion!
View ArticleRe: V HD box - not pausing or recording
The VHD & V+HD share the same firmware, so most of the instructions will be correct, with the exception of the recording functions.
View ArticleC501 error message
HiI'm having issues when trying to use catch up or search and discover and keep getting the below error message C501 Is there anything I can do to fix it?Thank you
View ArticleRe: LD:04 or STOP issues on Samsung V+ hd box
Thanks for the reply,Unfortunately I cannot get it to boot far enough to do that
View ArticleRe: Pixellation on HD, Tivo box.
skyway666 wrote:Hi buddy, Just curious - do you get the issue when watching realtime HD channels (rather than recordings or delay TV) I have a similar issue along with some others and for me if I watch...
View ArticleRe: LD:04 or STOP issues on Samsung V+ hd box
whats the problem saab you tried that and you cant get it past that it must be a fault if thats the case whats the front panel reading in the small window
View ArticleProblem with TV for 2 days now 😡
Hi,This evening I telephoned Virgin and an automated message informed me that they are currently trying to fix the problem C501. Will we be compensated?Thanks 😡
View ArticleTV On Demand Error..
Hi newbie here... Seems like I'm not the only one having issues with access to on demand and cinema etc. After what seemed an eternity I managed to speak to an advisor who suggested a restart and then...
View ArticleRe: Sky sports mix
Is it not the same as sky sports but it's a channel for those who don't have it? Maybe one of the reasons for the price increase of 5.1%
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Re: Problem with TV for 2 days now 😡
Hi Sharon45, Welcome to the Community! Sorry to hear you're having trouble with your TiVo®. Are you still having trouble with this? I've checked the network and I can't see any outages currently open....
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Re: Replacement power adaptor
It turned out that the guy from the call centre got it right. The engineer replaced the power adaptor and it worked but the STB went off when he jiggled the lead. The conection must have been damaged...
View ArticleError code 3204
For the past 2 weeks I've had intermittent problems with TVs channels freezing. Now most channels are not available and the screen shows error code 3204. I have tried calling the helpline but after...
View ArticleCharged For On Demand Movie I Didn't Want
I've been charged for an On Demand movie that I didn't want and haven't watched. I was looking through the movies available, clicking on titles to find out more details. I clicked on the title in...
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Re: Change of address loss of tv anywhere
Hi chris2291, That's great news! Let me know if you need anything else. All the best Josh
View ArticleRe: No BBC channels on Catch up
There are no BBC programmes on my catch up service since Wednesday which is ridiculous and unacceptable. Are all users affected ? And is there anything I can do about it ?
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Re: TV Anywhere on PS4
Hi Garfy62, The TV Anywhere app isn't currently available for the Playstation 4. If there are any updates on this I'll give you a shout. All the best Josh
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