Re: Upgrading to HD
Prices will always increase unless you regularly renegotiate your deal. If you did this now it would no doubt include an upgrade to a TiVO box, & an upgraded Superhub if you have Virgin Broadband....
View ArticleTiVo box stuck on "Starting Up" screen.
Last night I unplugged my tivo box. This morning I connected it up & all i see is a starting up screen. I have a flashing red light on the front of my box & a solid blue one.I have tried all...
View Articleno 'red button' service on TV
Last 5 weeks have had no 'red button' service on TV, ( 'I Player', etc.) Phone 3 times using 150. Spoke to a person in GOA each time, not able to resolve problem. Had visit from Engineer on 8/8/16, who...
View ArticleRe: Channel 5
Hi Grania Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your Channel 5 recordings at the moment. I'm not aware of any issues causing this from our end,...
View ArticleRe: Tv stuck on " starting up"
Hi Notlob66 Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your TV service at the moment. I've not been able to accurately locate your account to take a closer...
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Re: e4 problems
Hi nicola71313, Welcome to the Community! Sorry to hear you're having trouble with E4. What sort of issues are you getting? Does the picture pixelate? Look forward to hearing from you! Josh
View ArticleRe: e4 problems
It is pixilating and losing picture all together its working on my tivo box but no vhd box box has also started showing an error code regarding on demand and catch up
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Re: e4 problems
Hi nicola71313, Thanks for getting back to me so quickly! What error message does it give you? Can you put the VHD box onto E4+1 now for me? I'd like to run some diagnostics. Look forward to hearing...
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Re: TiVo box stuck on "Starting Up" screen.
Hi blue-tash, Welcome to the Community! Sorry to hear you're having trouble with your TiVo®. I've run some diagnostics on the TiVo® and it seems to be functioning normally. Are you still getting issues...
View ArticleRe: TiVo box stuck on "Starting Up" screen.
Hi Josh,Thanks for getting back to be, turns out I had knocked a different cable and it wasn't sitting in properly 😂. My boyfriend sorted it when he got home. Sorry for wasting your time but thank you...
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Re: TiVo box stuck on "Starting Up" screen.
Hi Natasha, No problem! Glad you got it sorted. Give me a shout if you need anything else. All the best Josh
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Re: Error 7400
Hi Symmetrigirl, Welcome to the Community! Sorry to hear you're having TiVo® trouble. I've located your account and can see you have a technician booked. Let me know how the appointment goes and give...
View ArticleRe: Channel 5
Thanks, I have now recovered my subtitles on Channel 5 and Alibi, fingers crossed it lasts, this was done by the tech dept I think. Now I just need to get rid of the Audio voice over commentary which I...
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Re: e4 problems
Hi nicola71313, Thanks for getting back to me! I'm glad that's working for you. I've run a diagnostic on your TiVo® and there is an issue with the signal coming into your box as well as a few errors....
View ArticleRe: Channel 5
Craig_D wrote:Hi Grania Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your Channel 5 recordings at the moment. I'm not aware of any issues causing this from...
View ArticleRe: Channel 5
Thanks for taking the time to get back to us, I'm glad to hear things are working as they should at the moment. I'll be here if you need any assistance moving forward.Craig
View ArticleRadio Channels
Hi can anyone tell me why there is no screen display shown when you listen to Radio channels. On SKY you get a banner showing what channel you're on and a clock.I'm sure Virgin used to show a display...
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Re: No TV
Hi leslie56, Welcome to the Community! Sorry to hear you're having TV trouble. Kippies suggestions are spot on! Give me a shout if you're still struggling after trying those out. Look forward to...
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