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Re: Sky sports offer
Hi guys, Thanks for posting. Sorry to hear you're both having trouble with this. I have checked over your account and the Sky Sports package has not been added on. I would recommend calling our team on...
View ArticleRe: My TiVo keeps getting code 319 every time I try on using demand
Hey Leetwizz Just checking in to see how the issues with your TV service are doing? We've not had a response since your initial post so if you're still experiencing the problem, let me know and I'll...
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Re: Reminders
Hi macjackb, Welcome to the Community! There is no Reminder feature as we had with our older boxes. With the number of tuners the TiVo® has, the reminder feature was deemed unnecessary. nodrogd has put...
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Re: No TV channels available
Hi kellyreeves87, I've just had a peek at your account and can see you've spoken to our team. That's great! Let me know how the appointment goes and give me a shout if you need anything. All the best...
View ArticleRe: tivo box rebooting
Hi Josh,Sorry I have not responded sooner, I was sent out a new box and everything seems ok now.Thanks
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Re: My VBox doesn't work. Green light is on. Their are 2 dots in display. TV...
Hi Doug56, Glad to hear that's all sorted for you! Come back to the Community if you need anything else! All the best Josh
View ArticleRandom stutter and sync problem - Virgin Box
Hi,We are currently having some problems with the audio/video randomly going out of sync. What happens is there is a short stutter with a click/pop type noise and then from that moment on the audio is...
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Re: My virgin box keeps pausing on recorded programmes. It does it on ALL...
Hi Jumansini, Welcome to the Community! Sorry to hear you're having trouble with your TiVo®. I'd like to run some diagnostics on your equipment but I can't seem to find your account. I've sent you a...
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Re: tivo box rebooting
Hi elainejoan, That's great news! Glad to hear you got it sorted. Give me a shout if you need anything else. All the best! Josh
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Re: On time recordings
Hello Guest789789, Welcome back to the community Yes you would find this option by pressing the V+ button then going to - V+ extras - Extend Recordings You should be able to set the start and finish...
View ArticleRe: My VBox doesn't work. Green light is on. Their are 2 dots in display. TV...
Yeah, thanks. I'm trying to find out the prices for my Broadband and TV services. VM have changed the site so much recently that I can't find a link to the packages etc. Can you help? I used to be able...
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Re: My VBox doesn't work. Green light is on. Their are 2 dots in display. TV...
Hi Doug56, No problem, all you need to do is go to the Virgin Media website and click sign in at the top right. Once you've punched in your details, you should be automatically directed to MyAccount....
View ArticleRe: My VBox doesn't work. Green light is on. Their are 2 dots in display. TV...
Thanks again. I've done this. It only gives me my total monthly bill and details of what services I have. It doesn't give me an itemised bill for each service which is the info I'm after as I want to...
View ArticlePicture glitches when BBC replay things in the Olympics, only on 1 TiVo other...
When we are watching the Olympics, if they show a replay of something - often slowed down, we are getting picture glitches where the image sort of jumps to the side blurred.our second TiVo box is...
View ArticleTV Anywhere
I can't seem to connect my iPad to Virgin media via the app to watch my shows. I have a TIVO box but don't have broadband via Virgin. Is this why? Help anyone, please?
View ArticleUpgrade Costs Were a Not So Nice Surprise
I upgraded via my TIVO box, one Sunday in order to watch F1. I'm sure the text box said it would cost about £7.00 per month. It wasn't as much as £10.00. Now, I'm getting bills through for an...
View ArticleRe: TV Anywhere
You can use TV Anywhere to watch live TV, but you cannot access the recordings on your TiVO. Recordings can only be viewed via your TV.
View ArticleRe: TV Anywhere
Hi u need to have your iPad on Virgin wifi and TiVo on the same network to work
View ArticleRe: Upgrade Costs Were a Not So Nice Surprise
In order to get Sky Sports F1, Sky insist you must subscribe to the entire Sky Sports collection, which is now around £30 a month. Add another £7 for the imposed HD supplement, & you are probably...
View ArticleRe: TV Anywhere
Karlcarter wrote:Hi u need to have your iPad on Virgin wifi and TiVo on the same network to work ..not true. The iPad can be on any wifi and the TiVo has its own internet connection and does not need...
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