Hi Jumansini,
Welcome to the Community!
Sorry to hear you're having trouble with your TiVo®.
I'd like to run some diagnostics on your equipment but I can't seem to find your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details from you.
Look forward to hearing from you! Image may be NSFW.
Clik here to view.
Josh
