Netflix Feature!
Hey everyone! First post on here, sorry if this has been asked before, but everytime I go onto the Netflix app and start watching a film on the TiVo, after about half an hour a green light will start...
View ArticleRe: Watching a recorded programme
Thanks for replying ive done the system reboot as asked but its still happening.it freezes on any recorded programme especially if i forward or pause it .i have to constantly come off it and go back on...
View ArticleRe: Set top box stuck on update
Hi,I have had the same issue for 24 hours. I have 2 boxes but it's only affecting one of them.Can someone help pls.ThanksS
View ArticleRe: Watching a recorded programme
That sounds like your hard drive is on the way out, which will mean a replacement box, so you should probably phone the fault in and get VM to arrange an engineer visit.
View ArticleRe: Free sign up gift?
Hi Dave, We've been running lots of offers lately however looking at your account it doesn't look as though any were valid for you. The only way we would be able to honour an offer is if you have the...
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Re: Replacement power adaptor
Hi Vale46, Thanks for posting! Sorry our team couldn't post a power supply out to you. Let me know how the appointment goes and give me a shout if you need anything else. All the best Josh
View ArticleRe: Replacement power adaptor
Thanks for the reply Josh. Any particular reason why I couldn't just be sent a power adaptor?Kind RegardsVale46
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Re: Wish list stopped working after FIVE series
Hi CyberMan, Thanks for your post and apologies to hear you've been missing out on Suits. Depending on how the wishlist is set up can depend on what it records. If I remember rightly there was a...
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Re: Replacement power adaptor
Hi Vale46, I don't know why you weren't sent one. Typically if we know that it's just the power lead at fault, we post out a replacement. It might be possible that the agent you spoke to just wanted to...
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Re: Wish list stopped working after FIVE series
Thanks Kath_F I did delete it and re-enter it and it appears to be recording S6E4 onwards. Managed to find an alternative source for S5E10-16 and S6E1-3 [ so have caught up already ;o)) ] and means...
View ArticleChanging my package
Hello, I'm looking to change my package or possibly downgrade to broadband and telephone only, is there anyway I can do this without calling? I live in Dubai and trying to sort this for my mum and...
View ArticleRe: credit limit
No, all Virgin Media bills have to be paid in full and on time.You have no credit with Virgin Media. The credit limit is a mechanism to stop you purchasing excessive PPV or making excessive phone calls.
View ArticleMy TiVo keeps getting code 319 every time I try on using demand
This has being going on for a few weeks I keep, resetting as I've been told to do but it doesn't help
View ArticleRe: Changing my package
I sympathise, having recently downgraded in order to cut costs.As you have probably already seen, the Virgin website is a maze of multiple offers and most (if not all) of the advertised offers are for...
View ArticleTV Anywhere last night
For the firsttime I had to watch the football on my computer using the TV Anywhere. All was well until about the last 20 minutes, when first of all the sound went. Shortly afterwards the picture failed...
View ArticleRe: Set top box stuck on update
Hello Staciejoyce1984 and tdx20, Sorry to hear you're both experiencing the same problem with your TiVo® box. I have been able to locate both your accounts so can I just confirm if you're still...
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