Re: Reported open cabinet 6 days ago - still open
Hi captain99, Thanks for posting! Sorry to hear the cabinet is still open. I'll get this escalated to the appropriate team but first, I just need a few details about the cabinet. I've sent you a...
View ArticleRe: "Containment" not on Catchup
Well if I'm with Virgin Media and Don't have Tivo then it has to be a Virgin set top box doesn't it.
View ArticleRe: Streaming error- we encountered an error while attempting to stream this...
This looks to be a problem with fruit branded devices. Check that the device is registered at anywhere.virginmedia.com > My Profile > Device Settings.
View ArticleRe: "Containment" not on Catchup
..then perhaps you could have said you don't have TiVo in your response to my original reply.I hope someone can help you in the next two days.
View ArticleRe: "Containment" not on Catchup
You could have asked me if I had Tivo, you didn't. Which is why I failed to see the relevance, you were merely telling me what you had. To say you can't help me any more implies you already helped...
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Re: Signal/reception interference
Hi Leon51274, Sorry to hear the fault has come back. I'll be happy to arrange a technician for you when you get back. Look forward to hearing from you! Josh
View ArticleRe: "Containment" not on Catchup
Super Users are very helpful on this forum and have solved many queries for members and so I am quite shocked that you have given Ernie_C such an attitude. If you come on to a forum for assistance at...
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Re: Connetion
Hi Lbartdeco51, Welcome to the Community! Sorry to hear you're having trouble with your services. I can understand how frustrating this can be, especially as a new customer. There's an issue in your...
View ArticleRe: "Containment" not on Catchup
I wasn't left with the impression he'd helped. Not to worry. Goodbye.
View ArticleRe: Streaming error- we encountered an error while attempting to stream this...
Both are listed and both have worked previously.
View ArticleRe: Channels allocated new numbers
Full details are here in Customer News https://my.virginmedia.com/customer-news/articles/TV-updates.htmlAlso in the News section of the forum here...
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Re: Reported open cabinet 6 days ago - still open
Hi captain99, Thanks for the details. I'll report this directly to our Cabinet & Plant Maintenance team. They should get out there within 48hrs to secure that broken door. Let me know if you get...
View ArticleRe: Painfully slow Tivo
It is worse after it first comes out of standby - if you go back to TV and then try the guide again, it isn't as slow (but still slower than normal). It happens any time of day though.One other thing...
View ArticleRe: V+ to TVO
...then your V+ won't be replaced.The replacement of Scientific Atlanta V+ is because it is not MPEG4 compliant.Samsung V+ is compliant.
View Article"Power lost" recording error, means SOME progs aren't recording
So annoying. Had two replacement TiVo boxes in last 6 weeks and STILL get "Power Lost" error messages, and therefore recordings only partially or not recorded.
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Re: V+ to TVO
Thank you Obviously I'm not technical but would a TVO box be better than the Samsung V+ ??
View ArticleRe: V+ to TVO
Yes TiVo is better than the Samsung V+ HD. You'll get more space to record show and access to more contentYou can swap to a TiVo for a one off £9.99 and then a maximum of £5 extra per month. However...
View ArticleRe: V+ to TVO
Cheers...I keep getting emails asking me to swap boxes but my details are rejected ......
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