Re: Recordings keep missing the start
Hey again Butler1233, Thank you for coming back and letting me know how things have been. I would like to know if you've been able to take a look at the power saving settings and make sure they are...
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Re: Controlling V+ from another room?
Hi there vinny_cotterill, This can be done using third party equipment, unfortunately we do not support this. Hopefully, someone in the Community with a similar set up can provide some further advice...
View ArticleVirgin Renege on 6 month Free Netflix Offer?
Hi Forum,How are you?I signed up to the forums as I have exactly the same problem as is discussed in this thread (I've been asked by a forum moderator to start this new thread):...
View Articlepackage problems
Recently joined virgin after a phone call promising cheaper prices for the same setup we had with sky.However after installation on the 30th June,the TV package was all wrong seemed to be the cheaper...
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Re: Picture problems.
Hi Rob_E, Thank you for taking the time to write back into the Community. I am sorry that there's been some picture problems on the TV services, I have seen the connection and I can see already that...
View ArticleNo sound!
Hi,I'm not sure if this is the right place but I have a problem. I have no sound on any of my channels at the moment. I have reset the box but this didn't do anything. Service status says problems with...
View ArticleRe: WHY has On Demand been not working in Brighton for several months?
Hi Alami, I've had a look at your account and can't find any known reason as to why the catch up/on demand services are not working for you. Are you seeing any error messages when trying to access...
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Re: Tivo Series Link Recording Problems
Hi neds, Welcome to the Community! Sorry to hear you're having TiVo® trouble. It does sound a little unusual. I'd like to run some further checks on your TiVo® so I've sent you a private message...
View ArticleRe: WHY has On Demand been not working in Brighton for several months?
I'm not asking about my account - look at the subject header; it says 'Brighton'; I don't live in Brighton! I am asking on behalf of my 82 year old mother, who lives in Brighton and has had NO Catch up...
View ArticleRe: WHY has On Demand been not working in Brighton for several months?
Thanks for responding Alami, I apologise for the confusion there. I have sent you a private message for us to discuss this further. You can locate this by clicking on the purple envelope icon near the...
View ArticleRe: Sky altantic
Welcome to the forum. Sky Atlantic is still exclusive to the Sky platform. Virgin Media don't have the rights to carry the channel. So, no, it isn't in the XL package.
View ArticleNo tv
I have had a green screen on my tv since yesterday saying :the DVR has detected a serious problem and is now attempting to fix it. It constantly switches on & off but doesn't correct itself?
View ArticleRe: No tv
Your Hard drive has died a terrible death, you'll need to phone up for a replacement Tivo Danny
View ArticleRe: No tv
Thanks Danny. I have phoned and the first they can come out is Friday! I am not really impressed with their service or equipment as I have only had Virgin Tv since April and this has happened so soon...
View ArticleTv anywhere. Is it available on android based TVs.
Some Sony and Philips TVs have android operating systems, as does the Amazon fire TV stick. Does Virgin TV anywhere work on these systems. Does anyone have any experience of using TV anywhere on a...
View ArticleRe: "Power lost" recording error, means SOME progs aren't recording
Check in your system info as to what version of the software you have.RC23 has the fixed version. Recordings were failing if the box was in standby giving the power lost messages.
View Articlecancellation of contract
hi, i'm having real problems cancelling my account and am continuing to receive bills.I changed to another tv, bb, phone provider on 1st june having previously rung and informed virgin in May when I...
View ArticleError 7001
Hi yesterday arrived my QuickStart package, I installed him , i call at 03330003331 to activate, i wait 30 minutes and don't works , i wait 6 hours and still don't work , is blocking to "connection"...
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