Re: Tv breaking up
Hello amboman3, Sorry to hear you're experiencing issues with your Virgin box and a warm welcome to the community. I would like to take a look into this for you so I will need to gain access to your...
View ArticleRe: using fast forward to watch recordings
Hello jonathanlouis, Yes you should be able to make the program fast forward at different speeds when watching a recording. When you press fast forward you should see 3 right facing triangles at the...
View ArticleRe: Quick set up tivo box & internet
Hello Hayleyandjamie1, Sorry to hear you're experiencing issues with your TiVo® box and a warm welcome to the community. I would like to take a look into this for you so I will need to gain access to...
View ArticleReported open cabinet 6 days ago - still open
Last week, I saw that our street cabinet was open with wires sticking out everywhere. I reported it to the automated hotline either last Thursday or Friday (can't remember which day it was now).As of...
View ArticleRe: V HD box not working
Thank you very much for your help. I have selected the correct source and managed to get the box to change from channel 0!!! Not sure how the TV changed from the HDMI setting but anyway it is all...
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Re: Downgrading tv package
Hi Ckorsholm28, Thanks for your post and welcome to the forums. It's lovely having a new face on board with us When in a bundle, it will be heavily discounted so removing one aspect of it could mean...
View ArticleRe: TiVo box did not record - lost power
Telling me what I already know and not answering my question is not helpful. I asked how long was going to take to get this problem resolved and get compensation for lost viewing?RegardsMark
View ArticleRe: using fast forward to watch recordings
thanks for replying to me rose b i do know the recording functions as 3 lights red green and something else thats helpful thanks jonni
View ArticleSound Cutting Out
Hi Since last night the sound on our Sharp TV keeps cutting out every 5 to 10 minutes. The picture is fine and if we switch it off and back on again it is ok for another 10 minutes then goes off again...
View ArticleRe: Registering Devices
Hi markib, Thanks for your post and apologies to hear you've been having an issue with the TV Anywhere website not recognising your device. Whenever you update your browser or OS then the device would...
View ArticleActual Cost of Broadband when Bundled with TV
Hi there,I'm looking at the £60 a month Kahuna with 200mbps fibre broadband package. I expense my broadband to work.Standalone broadband is £45 a month and I understand that the monthly invoice/receipt...
View ArticleRe: VM 4K Launch Date
I was paying nearly £110 a month for 40mbit broadband, basic phone and the top TV package with Sky Movies, no sports channels and with HD and a second box. For £63 a month with Virgin I get the top TV...
View ArticleRe: V box hd 2nd room missing channels
Hi no it's still not workin an yes the card is in correctly I don't understand as I'm gettin on demand just no actual to channels
View ArticleRe: HD Channels I shouldnt have ?
Sky Movies no longer exists.Sky Cinema, which replaces it, is provided in HD as standard.The £7 a month HD supplement is now only required to receive Sky Sports in HD.
View ArticleRe: Actual Cost of Broadband when Bundled with TV
With VM's discounting structure it is almost impossible to work out the price for an individual service. Not even the billing department CS staff can see this on their screens.In any case, individual...
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Re: Sky F1 on TiVo blacks out for a split second
Hi Oreillys, Welcome into the Community and posting for the first time I am sorry that there has been some issues on the TiVo blacking out from time to time, this is never the best. I would require...
View ArticleWhy are 5 USA programmes missing from catchup this week?
Why are 5 USA programmes missing from catchup this week? In particular NCIS Los Angeles (Mon 9pm) and The mysteries of Laura (Tuesday 9pm)
View ArticleRe: V box hd 2nd room missing channels
Hi Andyshep58, Thanks for your reply, okay in that case what I would like to do is send out one of our team to get this fixed so if you could click on the purple envelope at the top right of your...
View ArticleRe: Catch up tv
Good evening Mickgw, Welcome into the Community and posting your message on to the boards for the first time. I am sorry to read about the recent issues on the Catch Up. I would like to ask if there's...
View ArticleRe: Really bad TV and broadband issues
Hello Square-eyes, Sorry to hear you're experiencing issues with your services and a warm welcome to the community.I have been able to locate your account and I can see there are signal issues so I...
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