Re: V Box Software Update
A VHD is a basic box, If you need fancy featues you need to upgrade to a Tivo.
View ArticleRe: Pin times
A PIN is always needed to watch:Programmes rated 12, before 8pmProgrammes rated 15, before 9pmProgrammes rated 18, before 10pm Actually, the slightly muddy wording means it's not clear when the PIN...
View ArticleRe: Sky Sports F1 HD - intermittent blanking screen
I to am having this issue, again started last weekend at the Austrian GP. Just watching the British GP practice and noticing it happening still!Anyone had any luck sorting it out?
View ArticleRe: V Box Software Update
It's not just 'fancy' features haha! The EPG looks ancient and looks worse than standard definition. I just thought there might be a way to up date/might be an update available, not that loads the...
View ArticleRe: Sky Sports F1 HD - intermittent blanking screen
I have been watching the F1 this weekend on C4hd and there has been no problem with there picture or sound.
View ArticleRe: Sky Sports F1 HD - intermittent blanking screen
Same problem here. Seems to occur on most (if not all programming) on the HD channel. Have't tried the SD output so don't know if it's replicated there. Will be trying our other multi room boxes to see...
View ArticleBroken Remote control
Hi all,Ive acidently broke my remote control in half, i stood on it last night. Anyway i need a replacement its the remote for my V+Box, Ive tried phoning 150 but get lost with the options and cant get...
View ArticleRe: Sky Sports F1 HD - intermittent blanking screen
Don't know if i've cracked this but i've changed the settings on the TiVo from 1080p native pass thru to 1080i and it appears to have stopped. Or is it just a happy coincidence I wonder?
View ArticleRe: Sky Sports F1 HD - intermittent blanking screen
Issue appears to not be an issue during FP3.
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Re: Programmes aren't recording
Hi Tanyar89, Welcome to the Community! Sorry to hear you're having trouble with your TiVo®. As Ernie_C has mentioned, we have picked up an issue with our most recent update for the TiVo®. While our...
View ArticleRe: Slow box
Hi FJR1300 Thanks for getting back to us, I've been able to locate your account and run some additional tests on this from our end for you. We're not detecting any immediate issues, can I ask you try...
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Re: TiVo box did not record - lost power
Hi MarkP59, Thanks for posting! I'm really sorry for the trouble this has caused you. We've picked up an issue with the latest TiVo® update. While our team is working to fix this, we recommend turning...
View ArticleFrozen or loss of tv
Had this problem since the end of June.(BN2 area) Picture freezes then screen goes blank, usually for about 4-5 mins. Happens on all four boxes in my house at the same time. Two different engineers...
View ArticleRe: Virgin box making a noise
Hey Shazjones83 Excellent news, thanks for taking the time to let us know about this. How has the set top box been over the last few days? We'll be here should you need any assistance moving forward.Craig
View ArticleRe: Pixelation and freezing on V+ HD box and Tivo
Hi andurilmat I'm sorry to learn about the problems you're experiencing with your TV service at the moment. I've been able to locate your account and run some tests on the set top box from our end for...
View ArticleTV Freezing
Anyone having issues with their TV freezing in the CR5 area - been like this over two weeks now and not really watchable.Just fobbed of with they are aware there is an issue ion the area - assume I am...
View ArticleRe: TV service failure
Dear Josh, This is the same reply you sent me last time which I responded to. If this is the best level of care and concern I am going to get from Virgin it would appear that my conclusions that...
View ArticleV HD box not working
Hi,We have 3 boxes from Virgin Media, a TiVo, a V+ box and a V HD box in the kitchen. The V HD box was working perfectly as of last night but today when it was turned on the TV is showing a message...
View ArticleRe: V HD box not working
Your TV isn't on the correct channel. It's looking for an aerial. You need to find a source button or an av button on your TV remote to put it to hdmi
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