Re: Can't watch hired movie
I think you should get a refund too! But the frustrating thing is waiting in queues only for them to cut u off!
View ArticleRe: Sky Movies
You'll need to call into CS to do this. 150 from a Virgin landline, or 0345 4541111 (landline rates) from any other phone.
View ArticleRe: V hd box tips and info
I've got a V box HD as a second room option with the VIP package. I've only just (a month after installation) got a power line and connected it by Ethernet cable to the V box HD. There's no apps, no...
View ArticleV+ Box freezing when not in use
Hi everyone,Since last week, my V+ box has been freezing whilst on standby. Everything works fine when the box is on but when put on standby it suddenly crashes. The clock display is left on the time...
View ArticleNew STB Inbound?
Evening all, during my quick nose through the web and general tech sites, I came across a post on uswitch that states a virgin spokesperson told WhatHiFi that there is a new 4K ready set top box ready...
View Articleslow load
Ok, I'm new to cable - never had it before. Finally had Virgin installed last week and so far not impressed. Even getting to the point where it's loaded and I can pick a channel takes 5 or 10 minutes -...
View Article30 minutes to start?
Dear allOur TV and TIVO box is taking 30 minutes to start, getting longer and longer everydayany ideas, fixes .
View ArticleRe: New STB Inbound?
Virgins idea of "soon" can mean anything from tomorrow to next year, so keep guessing as we all have to here. They will announce a launch date when they are good & ready.
View ArticlePay Per View Events
Hello all. I have just purchased the Joshua v Breazeale bookable event which was shown on Sat 25 June and Sunday 26 June. This was done by mistake. How do I cancel this booking?
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Re: Dead boxes
Hi Gordy1965,Thanks for the update and I'm chuffed to hear all is ok now. Should you need us again in the future, you know where to find us.Collette
View ArticleOn demand not working.
Have reported a fault and engineer is coming on Weds. Can I get a refund on the film, Pride Prejudice and Zombies? I was half way through watching and it died!
View ArticleBBC Red Button channels return
For those that have not already noticed, the additional BBC Red Button streams have now returned to the EPG of all Virgin boxes for the summer months.BBC Red Button HD is on 990, (duplicated in SD on...
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Re: Pixelated live programmes
Hi Walsallgirl Thank you for coming in and posting for the first time, It's great to see a new face I'm sorry to read about the pixelated picture while on Live TV, this can indicate potential signal...
View ArticleRe: On demand not working.
Never mind, it's miraculously working again.Can an admin cancel my Weds appointment please.
View ArticleRe: 1060 on demand error
Hi 0192laura, Thank you for coming into the Community again and thank you for letting us know about the error 1060. I am sorry that this has been going on and I'd like to help by checking the details...
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Re: (301) No Signal xxxx errors - Gold channel pic breakup
Hi Hamtrektng, Welcome back and thanks for posting I'm sorry to read about the image breakup on the Gold channel, this looks like it's being affected by an SNR, (Signal to Noise Ratio), issue. This...
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Re: Cancel sky movies
Hi Mandygrant28, Welcome into the Community, you're post is very welcome here From time to time we change out minds and our tastes change too, I can see you're looking to streamline your services a...
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Re: Remote control replacement reply to Colette
Hi Noona,Thanks for keeping me posted, I'm sorry you had no luck in getting through to our team to get a new remote control ordered. Sadly, I am unable to assist with ordering you a remote control...
View ArticleRe: TiVO Installation Complaint
Hi MSRStewart, I am sorry to read that there's been an installation that has left you a little uneasy about this, the tools and equipment they wold have should be enough and would not need any of your...
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