Re: Lost most channels
Hi ba9776, Welcome to the community and thanks for posting. So sorry to hear you've lost most of your channels. I'll be sure to help you out with this. I've not been able to locate to your account...
View ArticleRe: More channel interference after last week
Hi Peter, Many thanks for keeping me updated. I really do apologise the for interference problem. I appreciate this is a massive problem especially as you've already had it swapped once. I've...
View ArticleRe: virgin tv
Hi firefly2, Welcome to the community and thanks for posting. Sorry to hear you feel our TV service is slow. In what way is it slow? Is it slow changing channels, responding to commands? What TV box...
View ArticleRe: lost card
Hi scotagal2k16, Welcome to the community and thanks for posting. I see how easy it is to lose as it's pretty small. I've managed to locate your account and I can see you've already called in to get...
View ArticleOn Demand - Da Vinci's Demons
Hi there, series1 episode 7 of Da Vinci's Demons is missing from the on demand. The episode currently there and listed/described as season 1 episode 7, appears to be season 2, episode 7- just misnamed....
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Re: catch up not working
Hi Dewdrop1705, A warm welcome to the community I'm sorry to hear that On Demand isn't working for you, I'll be happy to help check this out for you. Can you tell me more what's happening? Do you get...
View ArticleRe: V+ box on no picture on TV
Hi CenBrennah, Welcome to the Community and thanks for posting on the Forum. I'm sorry to hear that you are experiencing problems viewing channels on your V+ box. I have accessed your account via...
View ArticleWould an engineer install a second TV for me
Would an engineer install a second TV for me?
View Article4k and jump ship to Sky Q
Hi, unless Virgin Media launch a 4k TIVO soon I will jump ship to Sky Q which is shipping 4K this summer.
View ArticleRe: 4k and jump ship to Sky Q
I seriously think you will be wasting your money ...Anyone remember 3d TV ?In all seriousness, I believe prices need to drop dramatically before every starts buying 4k capable TV's - especially as I...
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Re: Missing Stations
Hi cloedolan, A warm welcome to our community I'm sorry to hear that some of your channels aren't showing a picture for you. I'll be happy to help check this out for you. Currently I've had no luck...
View ArticleRe: Fox On Demand
Hi John_67, Thanks for your post on the Community Forum. I'm sorry that Series 12 of American Dad! via Fox isn't available on Catch Up or On Demand. I've escalated this and will be back in touch...
View Article+box locking up
Any help with a +box locking up so unable to change channels I have to reboot the box to fix ?
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Re: Outdated equipment and general decline of Virgin Media
Hi hutchball, Thanks for coming by and I'm sorry to hear that you're not happy with our TiVo® lately. I'd like to have a look at things to see if there's any underlying faults that maybe contributing...
View ArticleTV Anywhere
Hello - I'm attempting to view some stuff on TV AnywhereSpecifically the latest episode of the Walking Dead on FoxAll the other eps play fine - apart from this - it simply disappears - no playback or...
View ArticleC130 Network Availability Message
HiHoping someone can help! We have a Network Availability C130 message and can't access any catchup, on demand movies or Netflix. We have access to everything else!Can you help with any fixes...
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Re: TVs error 7400
Hi Becca3anne3, A warm welcome to our community I'm sorry to hear that you're getting this error, I can see you have called in since posting, I hope all is ok now. If you're still having any troubles...
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Re: Contacing Virgin.
Hi ghbphotography Thanks for popping by. It's lovely to have new people joining us on the forums You could either contact us via Webchat , or speak to our teams in Customer Care on 0345 454 1111, the...
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Re: Return Equipment, VHD set top box help
Hi leebsey Thanks for taking the time to contact us about the returns process for the VHD box, and welcome to the forums I am sorry you have not received the original packaging we have requested for...
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