Re: Can I still use my old V+ box after activating a new Tivo box?
Thought that might be the case. Suppose i'll have to binge watch a few series. Thanks for your replies.
View ArticleRe: On Demand & Catch up Service
Hi there Lindafos, Firstly I'd like to welcome you to the forums and say that I'm really sorry to hear that you're experiencing some issue with your on Demand service at the moment, I'd really like to...
View ArticleRe: Netflix very very slow and buffer issues
Hi Collette,Thanks for getting back to me. I don't use the other apps so I don't have a reference point. They seem a little slow to load, buffering is slow and a bit staggered when it plays. Rebooting...
View ArticleInvalid smartcard
I've not had my V Box on for a while, so when I have just attempted to watch some tele again in my bedroom majority of my channels are unavailable and a message pops up saying smartcard invalid. What...
View ArticleRe: Invalid smartcard
You will have to call VM on 150 from a Virgin Media Landline or 0345 454 1111 and just tell them you have had the box off for a while and it's stating *this error message and code* and they will be...
View ArticleRe: Invalid smartcard
Just to add, VM's TV boxes are designed to be powered 24/7 (especially the TiVO).This issue is likely to happen again unless the box is left powered up overnight at least once a week.
View ArticleRe: 6187 error
Good luck with that one. You need to ring customer services who probably won't find a problem because everything will look fine but it isn't.
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Re: Youtube free access on tivo
Hi Chirag,A warm welcome to our community YouTube is a Free App which you can access via TiVo®. There's no extra charge to use this App via TiVo®.If you have any further questions, please don't...
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Re: Ash Vs Evil Dead
Hi mookstar,A warm welcome to our community I just wanted to pop by and let you know that this Ash V Evil Dead series has now expired as of end of March. Our online On Demand guide is a good place to...
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Re: New Tivo box not delivered
Hi Any1else,Thanks for the update and I'm pleased to hear all is up and running ok now for you.I am sorry for the delay in getting the equipment delivered. If you do have any further queries, please...
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Re: Pixelated V+ Recordings playback
Hi hannahf,Thanks for coming by I'm sorry to hear that your recording programmes aren't playing back very well. I have taken a look at this for you and all looks fine signal wise. As it's affecting...
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Re: V+ Box Fault Code 3203
Hi Barr,A warm welcome to our community I'm sorry to hear that error 3203 is causing disruption with your channels. I'd like to help check this out for you.Is this error still present today? If so,...
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Re: V+ box constantly freezes
Hi Craig,Thanks for your reply I have gone ahead and booked for you:Sch Date: 13/05/16 Sch Time: 12-4PMIf anything changes and you find you can't make the appointment you can reschedule by logging into...
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Re: V HD Box and HD/SD Channel issues AGAIN
Hi dreamengineer,Thanks for coming by I'm sorry to hear that you're getting pixelated pictures on the VHD box. I will be happy to have a look at this for you.I have carried out some checks with the...
View ArticleRe: Pixellation On Gold Channels
The Engineer called and sorted the fault, RF frequencies were out, and he changed a couple of switches.
View ArticleRe: TiVo Not loading passed startup screen
Hi there kellyb1231, I'm really sorry to hear that you've been experiencing some issues with your TiVo® and I'd also like to welcome you to the forums. I've done some testing and can see that your...
View ArticleMissing channels
Hello,Why have the CBS channels and the Horror channel been removed from the m+ package. We had them up until a few days ago. When we go on that channel it says a subscription is required. Why have...
View ArticleV+ box not working
New V+ box installed January. Now it is stuck with error message Ld30. Screen flashes between blue screen and black one with message" Your Digital TV service will start shortly" it does not. Please help.
View ArticleIsn't it about time Virgin fixed Tivo iPlayer??
Been with Virgin for over 4 years now and iPlayer has never worked properly. It's soo slow and buffers all the time, god forbid you pause a show as many times it continuously buffers upon restart and...
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