Re: Ceefax
There are BBC News and BBC Sports apps available either via the BBC Red Button or via Home > Apps & Games > All Apps.The BBC have a different version information services for Connected...
View ArticleRe: Swap my boxes around
Hi i think it would be a good idea to ring and ask them to do this before the V6 arrives, in case you get an engineer who says it's not on his instructions.Regards Micky
View ArticleRe: Swap my boxes around
Yes you can. Just unscrew the white coax cable from the back of the boxes (if there are any attenuators attached to the end of the cable they stay where they are) & then move them to the new...
View ArticleRe: Still Awaiting Call back from Outbound Team?
Hi I know what I would do if I had made three attempts, without a positive outcome.Regards Micky
View ArticleRe: Recommended a friend
Hi unfortunately if you don't do these things by the "book" as you have found out it invalidates the deal.
View ArticleRe: V6 box
Hi Josh. The txhnician who came on Tuesday fixed the problem with the box and - after a week of poor service and no catch up or on demand - fixed the problem. He knew all about the problems with some...
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Re: My free tv
Hi Traceyd1971, Thanks for your post We have been working in the background to get more stock to ensure our customers are getting their free gifts Have you since received your Free TV or are you...
View ArticleN27
Why does my box say error N27 network cable unplugged ... I know the cables are not unplugged
View ArticleOn Demand crashing continually
If On Demand services keep crashing, even after reboot, does that mean the Tivo box needs replacing?
View ArticleNew instillation
I got new instillation today and nothing will work on it was on phone and told it would be working in hour was 3 hours ago anyone any suggestions
View ArticleRe: On Demand crashing continually
Probably. Ring 150 from your landline or 0345 454 1111 and use the TV faults option. They'll run a check on everything and either post you a new box or send an engineer if there's signal issues present.
View ArticleRe: View+ box not responding to remote or v+ box buttons
Most likely a dying box and needs replacing. Possibly a failing hard drive which can cause the whole interface to freeze up.Ring 150 from your landline, or 0345 454 1111 and use the TV faults option....
View ArticleRe: N27
It's a misleading message and most often refers to a lost connection to the Virgin network. You'll need to ring up and speak to faults about this who'll be able to advise further, 150 from your...
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Re: Tv freezi ng
AlredyVCabledUp wrote:I thought only Satellite Signals were meant to be able to freeze up and pixelateGood heavens, no! The signal levels to a Virgin Media set-top box need to be properly balanced. If...
View ArticleRe: 7400 Error Message Tivi
Unfortunately if the box isn't responding to the activation hits then an engineer needs to investigate why this is the case. It's possible the box may need replacing.
View ArticleRe: tv service
Thanks for contacting me.After a bit of huffing and puffing, I rebooted the box and "Hey presto" everything sorted itself out.
View ArticleRe: Bill
Hi Jamessterrysmith, Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community. I'm sorry to hear that you not getting bill notifications. The...
View ArticleRe: What is the model of the free Samsung TV on offer?
Hi virgin media,my tv has arrived.like others have said , the sound isn't great but the picture is way better than what we had. It's also way lighter and more compact than my old beast from 2007.so...
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