Re: Rubbish service from Virgin
Hi oldfieldjohna Welcome to the Community, I'm sorry for the problems you're experiencing with your telephone service recently. I've located your account to run some tests and we're not detecting any...
View ArticleRe: Sky Sports
Hi Jamiewuk, Thanks for getting back to me. I'd like to send a technician to investigate this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange...
View ArticleRe: Remote control not working
All sorted. They are sending a new one out. Thank you for your help.
View ArticleRe: House was struck with lightening!!
Hi Amyjr89, Welcome to the Community! I'm really sorry to hear you're having trouble with your TiVo®. I'd like to check this out for you but I can't seem to locate your account. I've sent you a private...
View ArticleRe: Loose bracket holding cables on high rise block
Hi I can't see that virgin's engineers would be equipped or allowed scale a high rise block of flats, the best thing is to ask other residents if they have virgin's services, and would be sceptical...
View Articlecan you watch Good Behavior without a Virgin subscription
i have a friend who wants to watch GOOD BEHAVIOR but does not have a Virgin subscription only a Sky one. Can he watch it somehow
View ArticleMultiroom
I’m lookin at gettin a second TiVo 500gb box in my bedroom. I’m currently subscribed to the full house bundle. What would be the upfront cost of this and also what would I be paying extra a month for...
View ArticleRe: can you watch Good Behavior without a Virgin subscription
Here is the press release. The answer to your question is no. It is a Virgin on demand exclusive for VM customers only. Sky keep Sky Atlantic to themselves and won't wholesale it. This must be VM's...
View ArticleRe: Multiroom
You're looking at a £14.99 upfront cost and £7.50 per month. If you don't already have one, might be worth looking into getting the V6 as your main box and moving the TiVo to your bedroom. A V6 only...
View ArticleRecommended a friend
I recommended a family member to Virgin media but because she rang them.instead of clicking on the email or answered their call they said she cannot claim the £50 cashback and I cannot get the £50 for...
View ArticleMy box is stuck on starting up
I switched my TiVo box off accidently at the wall and is now stuck on starting up. I've tried 3 times to get it on. I have 2 red lights on the rhs of the box and 2 green lights on the left hand side....
View ArticleRe: tvo bos
Hi robert12, Thanks for posting. I would recommend speaking to the customer service team regarding this. You can reach them on on 150 from a Virgin Media landline or 0345 454 1111 from any other phone...
View ArticleTiVo
TiVo box message ' preparing channel information'cant watch tv!! Any suggestions to help
View ArticleBT Sport channels
HiAll the BT Sports HD channels are displaying fine and i can watch the Champions League games; the problem is when I press the red button to watch the other games which are not on HD. These channels...
View ArticleRe: TiVo
http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Tivo-Box-stuck-at-25-quot-Preparing-Channel-Information-quot/td-p/2889219
View ArticleRe: BT Sport channels
The Red Button channels are broadcast as linear channels & not taken from the internet, so the status may show as fine when there are still signal issues in the TV part of the system. Give faults a...
View ArticlePixelation
TV every now and then pixelates and it is also on the tivo box if I record the program, I have checked and double checked the connections turned off the Tivo box disconnected the router and the same...
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