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On Demand & Catch up Service

I have had no service for 2 days in the London W5 area.  Anyone else experiencing the same problem?  Any solutions?

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New Tivo box not delivered

Got a call through the week from VM saying that our old V+ box needed replaced and the agent said that if I was happy to connect the new box up myself he would arrange delivery for Saturday 7th May if...

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Re: recordings deleting quickly

thanks a lot

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2nd Tivo Box (multiroom) - Missing Channels Error Ref 3043

I have today been using our second tivo box and realised that it is missing channels that i have on my first box which is far as i can tell are:Sky Sports 2Sky Sports 3Sky Sports 4Sky Sports 5Sky...

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Re: The "TV M+" option

ivorK wrote:I currently have the "TV M+" option but never watch any TV. I was thinking of dropping the TV option altogether but would like to review the channels it provides before I do. However, I...

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Ash Vs Evil Dead

New to virgin,I had heard that AvED would be on demand on Virgin but I can't find it anywhere. Has it been taken off for some reason?Thanks

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Re: Cancel TV package

Ok how do I cancel? Do I have to call or can I do it online?

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Youtube free access on tivo

Hi,Channel 198 youtube access is free on M+ package? I mean video to watch on YouTube is free? Please let me know.Thanks,Chirag

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Re: Missing delivery/order

Hi FaceBiscuits, Many thanks for taking the time to speak to us in the Community.  I am sorry that the order has not been delivered, I would like to know since last time you posted, has the equipment...

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Re: New Tivo box not delivered

Hi Any1else,Thanks for coming by I'm sorry to hear that the delivery didn't happen on the 7th for you.  I can see you have been in touch with us today so I hope all goes well for you.  Please keep me...

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Re: Cancel TV package

Best option is to call in and discuss your requirement with Customer Relations aka Retentions.After option 1, choose 4, followed by 5.You are free from your minimum contract period?

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Broken V Box - need a new one

My additional V box has broken  - no power to it - tried changing power cable no help - it just won't switch on - I need to tell someone that it needs replacing - the phone 150 just keeps taking me to...

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Latest Apple TV

I have a project which involves relaying programmes from the Tivo box somewhere else in the house over wifi to the latest Apple TV, attached via an HDMI lead to a screen. With the previous AppleTV...

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Re: Latest Apple TV

You're wasting your time for a number of reasons.You cannot play recordings from My Shows via TV Anywhere.You cannot load the TV Anywhere app on an Apple TV and even if you could, Virgin Media (in...

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Re: Cancel TV package

Thank you for your help. I've had my package almost 3 years now so yes I'm past the minimum contract period I will call them tomorrow to sort it all out

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'NEW' Programme Identifier

hi theresince a few weeks back certain programmes across various channels on my V+ tv guide are being prefixed with the word 'NEW' and so they are recording with that in the title and nearly everything...

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Account holder died

Acc holder died how do I cancel the house fone n tv package.

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Re: Account holder died

Condolences.Follow the guidance here:http://community.virginmedia.com/t5/Managing-Your-Account-Cable/What-to-do-if-a-Virgin-Media-account-holder-has-died-Cable/td-p/2871780

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Engineer booked for fault but why isn't everything listed?

Hi, I've been a VM customer for about 6 years now and I've never had to call for help as I can generally resolve most things myself. However, my entire VM service has been on the blink for a week now....

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Re: New Tivo box not delivered

Thanks for the reply Collette. I contacted VM and the delivery had been delayed. Box was delivered today and its all set up. Many thanks.An email on Saturday would have been good just noting that...

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