Cancelling my pre contract
I have signed a pre contract agreement with virgin media but no longer want to take it up. How do I cancel it?
View ArticleRe: Virgin swopping V+ box for TiVo box. Question
Is it true that they are phasing them out?I had a TIVO box installed today and i also have an additional V+ Box downstairs, the Virgin engineer said very soon Virgin Media will be requesting all the...
View ArticleYoutube loading speed
One of the cool things about these streaming services like Youtube and Netflix is the ability to pick something I want to watch on my phone, and then getting it to play on my TV. I've used this with...
View ArticleRe: Virgin swopping V+ box for TiVo box. Question
The engineer is talking mince. Vhds and Samsung v+ boxes can cope with mpeg4
View ArticleRe: tv channel removed
I only found the horror channel a couple of weeks ago and set it up as one of my favourites. Now I can't remove it from favourites and it remains greyed out. Any suggestions before I phone customer...
View ArticleRe: pixelation of TV service
As predicted the signal and hardware checked out no problems. Engineer made a few phone calls but no one knew of any outages and weren't particularly helpful (to his dismay!) but he did change the...
View ArticleReturns
I have a faulty v box to return, what exactly do I need to return, I know the box it's self and power lead, but do I have to return the remote as well ??
View ArticleRe: When is Game of Thrones season 6 on Virgin?
nodrogd wrote:Sky Atlantic on the other hand is owned by Sky, who can sell to whom they wish. Exclusive content drives competition between the platforms, so in the government's eyes this is a good...
View ArticleRe: Spike TV
I can see the logic in saying VM shouldn't bother with channels on freeview as they can be received anyway. However not everyone can get freeview.I live in rented accommodation which has a VM...
View ArticleUnavailable channel/s
Anyone having issues viewing fox on large TV? I keep getting a message saying this channel isn't availe at the moment try again later. Also have issues with syfy and tcm on occasion too. I haven't rang...
View ArticleCourier Failed to deliver V+ box
I waited in all day yesterday {3/5/2016} for a Courier to deliver a replacement V+ box received a text from VM at 11.00 'it'll will arrive soon'so I stayed close to my Front Door and No Courier...
View ArticleRe: Spike TV
nodrogd wrote:all others are subject to confidential commercial agreements.I appreciate details of individual deals won't be available but ballpark figures? We're talking about existing channels here...
View ArticleRe: pixelation of TV service
Thanks for taking the time to let me know woolykc Keep an eye on things moving forward, if the issues continue then we'll look to further escalate this for you. Take carecraig
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Re: Cancelling my pre contract
Hi S-bailie,A warm welcome to our community I'm sorry to hear that you wish to cancel the services. If you'd like to go ahead with this you can call our team on 150 Free from any Virgin Landline or...
View ArticleRe: Early Termination Fees
Hi casenoir52I appreciate you've had some great support from the community regarding the Early Disconnection Fee charges and a warm welcome to the community forums. I am sorry to hear that you are...
View ArticleRe: Unable to log onto TV anywhere
Hi Tanone67,Welcome to the Community Forum, I'm sorry to hear that you are having problems accessing TV Anywhere.TV Anywhere is used in conjunction with the TiVo box. If you have an HD box or a V+ box,...
View ArticleRe: Spike TV
chiefdave wrote:nodrogd wrote:all others are subject to confidential commercial agreements.I appreciate details of individual deals won't be available but ballpark figures? We're talking about existing...
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Re: on demand tv picture and sound breaking up yet again
Hey Mark_a_carpente, Thank you for coming in replying I can understand that when faults behave like this, it's frustrating. I would still like to help and send someone out as it may be something that...
View ArticleRe: pixelation of TV service
It happened again this morning about 8:20 for approximately a further 20 mins. No idea how long it had been going on for up to then. Anyway called the help desk again. They contacted the network team...
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