YouTube videos stuttering.
Please can anyone help? When I am watching YouTube videos with my Tivo box, the videos start stuttering after 1 minutes of watching. Then they continue stuttering every 10 seconds or so. This makes...
View ArticleRe: Will virgin EVER get talking pictures?
N4284636 wrote:I would pay for the channel, I pay for channels I don't want, so I would be more than happy to pay for thisCan't disagree with this but TP would need to make that choice and I doubt that...
View ArticleOn demand
I have had virgin for 5 months and had no end of trouble no on demand and have been told it will take 5 days to fix but i am also always having to reboot my boxes its driving me mad well i wont be...
View ArticleRe: Missing channels
Hi Kellie0607 Apologies for the problems you're experiencing with your TV service, I've located your account to take a closer look and can see you've spoken to the team about the upgrade. I hope that...
View ArticleRe: Bad service
I sympathise with your problems, but this forum is primarily for customers to help each other with problems and exchange views on issues. There is limited support from VM techs but I doubt that Virgin...
View ArticleRe: Hayu not working still been weeks now. They say their aware but don't...
Hi Bexhuggins, Just to let you know that I have found your duplicate post regarding this and replied to it here. Kind regards
View ArticleRe: Tivo recordings claim to be days long and failing on Premier Sport
Thanks for updating the thread Frank, Let me know if this happens again and I'll be sure to check the equipment for you. Nat_J
View ArticleRe: Can't get local news.
Hi Stretch1969, Thanks for posting on the community. I have looked into this for you and for ITV 103 you will be getting London but if you go to channel 871 this will be Meridian news. Please let me...
View ArticleRe: Catch up tv
Hi Kazachaos47, Thanks for posting and I'm sorry to learn you're experiencing problems with your On Demand. I'd just like to know whether there were any error messages? Please reboot the box by the...
View ArticleRe: V202 Error!!
Hi Zoea Welcome to the Community, I'm very sorry for the problems you're experiencing with your On Demand service recently. I've located your account to run some tests and we're seeing some...
View ArticleRe: Years of random pixelated tv
Hi pixelatedpic, Thanks for taking the time to post on the community and I'm so sorry to learn about this ongoing issue. I would certainly like to look into this for you but I'm unable to locate your...
View ArticleRe: Error 319
Is that a computer generated script you are using or do you have no fingers left from replying to complaints
View ArticleRe: Netflix has no working connection on my tv but it works on the iPad?
Hi Ahern1983 Welcome to the Community, I'm very sorry for the problems you're experiencing with the Netflix application recently. I've located your account and tested the set top box, we're detecting...
View ArticleRe: Error 319
I feel your pain. How long does it take before one finally gives up with VM?
View ArticleRe: No on demand - yet again!
HI Scwright_88 Welcome to the Community, I'm sorry for the problems you're experiencing with your On Demand service. I've located your account to take a closer look and we're not detecting any errors...
View ArticleRe: Will virgin EVER get talking pictures?
It was a joke, what no sense of humour?and I'm 68, why would a pensioner channel be patronising? It would depend on who ran it, I find it patronising that V.m. Can't even respond to requests from their...
View ArticleRe: Picture dropout Black Screen with new V6 box & Samsung TV
Hello Bobmcfish, Thanks for taking the time to post and I'm sorry to learn you're having problems with your V6 box. I have been looking for any known issues and there is one regarding blanking screens...
View ArticleRe: TV6 Error 7400
Hi tonyaxford, Thanks for letting us know about this and I'm very sorry to learn what's happened. I have checked the account and I can see that you've spoken to one of the team and the V6 box looks...
View ArticleRe: Picture dropout Black Screen with new V6 box & Samsung TV
Hi RoseThanks very much for responding to my post. I may have resolved the problem by replacing the HDMI cable with the new one the engineer left. I got 2 new boxes and one new cable so I was still...
View ArticleRe: Picture dropout Black Screen with new V6 box & Samsung TV
Sorry I forgot to mention it is set to 2610pThanks
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